Whirlpool RF396PCY, RF396PXY If You Need Assistance Or Service, Before calling for assistance

Page 37

If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. First we outline possible problems, their causes and their solutions. However, you may still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, you will need to provide a complete descrip- tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information is needed to respond to your request properly.

1. Before calling for assistance . . .

Performance problems often result from liile things you can find and fix without tools of any kind. Please check the chart below for problems you can fib. It could save you the cost of a service call.

PROBLEM

Nothing will operate

The oven will not operate

The aurface units will not operate

Control knob(s) will not turn

The Setf-Cleen- Ing cycle will not operate

POSSIBLE CAUSE

The power cord is not plugged into a live circuit with proper voltage.

A household fuse has blown or a circuit breaker has tripped.

The electronic controls have not been set correctly.

A delayed start time has been programmed.

A household fuse has blown or a circuit breaker has tripped.

The control knobs are not being set correctly.

You are not pushing in before turning.

The range clock does not show the correct time of day.

The Lock Lever is not in the Clean position-all the way to the right.

A delayed start time has been programmed.

SOLUTION

1

 

-I

Plug the power cord into a live circuit with proper voltage. (See Installation Instruc- tions.)

Replace household fuse or reset circuit breaker.

Refer to pages 14-26 for setting the electronic controls.

Wait for the start time to be reached.

Replace household fuse or reset circuit breaker.

Push control knobs in before turning to a setting.

Push control knob(s) in before turning to a setting.

Reset clock to show the correct time of day. (See page 12.)

Move Lock Lever all the way to the right.

Wait for the start time to be reached.

continued on next page

37

Page 36 Page 38
Image 37
Page 36 Page 38
Contents ImportantSafety Instructions ANoteToYou Your safety is important to usThank you for buying a Whirlpool appliance Serial Number DealerOn next Important Safety InstructionsWhen using the oven Foam-type extinguisher Control Panel Left LaR PartsAnd FeaturesUsing the surface units Using Your RangeCookware tips Using the ceramic cooktopPans Positioning racksHome canning information For best air circulation Using aluminum foil for bakingElectronic oven controls Command padsDisplay/clock Using the electronic Minute Timer Setting the clockPush the Start/Enter pad Audible signals Using the Off/Cancel padTo cancel the Minute Timer To shut off all signals except for the end-of- timer toneBaking/roasting Adjusting the oven temperature control Broiling To broil at a lower temperatureBroiling tips Broiling rack position chartEnergy saving tips From BOlTOM Doneness Quickly searing food, rare steaksUsing the electronic Mealtimer control Display will count down the baking/ roasting time in minutes Method Z-Using Stop TimeTo cancel the Mealtimer control setting Page Method 2-Using Start Time and Stop Time Page Method 3-Using Cook Time and Stop Time Page Oven vent Anti-tip bracket Storage drawerOptional door panel pat To verify the anti-tip bracket ir engagedBefore you start the Self-Cleaning cycle, make sure you UsinglheSelfCleaning CycleHow the cycle works Before you startSetting the controls Page Special tips To stop the Self-Cleaning cycle at any timeCaring ForYour Range Cleaning the cooktopThis Section Cleaning tips Other Range Cooktop light Light bulbsElectrical Shock Hazard Oven light Before calling for assistance If You Need Assistance Or ServiceNothing will operate Oven will not operate Reset the clock See Call for service. See on If you are not satisfied with how the problem was solved If you need serviceIf you need assistance If you need FSP@ replace- ment partsWarranty From Date CleanTon Electric Freestanding RangeWarrantyPart no Rev. a
Top Page Image Contents