Troubleshooting

First try the solutions suggested here or visit our website and reference Frequently Asked Questions (FAQs)

to possibly avoid the cost of a service call.

www.whirlpool.com

Nothing will operate

■Is the power supply cord unplugged? Plug into a grounded outlet.

■Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Cooktop will not operate

■Is the control knob set correctly? Push in knob before turning to a setting.

■On ceramic glass models, is the oven control lockout set? See the control lock keypad feature in the “Feature Guide” section.

■Has a self-clean cycle been selected?

On some ceramic glass models, the cooktop will not operate during a self-clean cycle.

Excessive heat around cookware on cooktop

■Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Cooktop cooking results not what expected

■Is the control knob set to the proper heat level? See “Cooktop Use” section.

■Is the range level?

Level the range. See the Installation Instructions.

Oven will not operate

■Is the electronic oven control set correctly? See “Electronic Oven Controls” section.

■Has a delay start been set? See “Timed Cooking” section.

■On some models, is the oven control lockout set?

See the control lock keypad feature in the “Feature Guide” section.

Oven temperature too high or too low

■Does the oven temperature calibration need adjustment? See “Oven Temperature Control” section of the “Electronic Oven Controls” section.

Oven indicator lights flash

■Do the oven indicator lights flash?

See “Control Display” in the “Electronic Oven Controls” section. If the indicator light(s) keeps flashing, call for service. See cover for contact information.

Display shows messages

■Is the display showing a flashing time?

There has been a power failure. Clear the display. On some models, reset the clock, if needed. See “Clock” keypad feature in the “Feature Guide” section.

■Is the display showing a letter followed by a number? Depending on your model, press OFF/CANCEL or CANCEL/ OFF to clear the display. See “Control Display” in the “Electronic Oven Controls” section. If it reappears, call for service. See cover for contact information.

■Is the display showing a flashing “PUSH?” or “PSH”?

See the “Start” keypad feature in the “Feature Guide” section.

Self-Cleaning cycle will not operate

■Is the oven door open?

Close the oven door all the way.

■Has the function been entered? See “Self-Cleaning Cycle” section.

■Has a delay start been set? See “Timed Cooking” section.

Oven cooking results not what expected

■Is the range level?

Level the range. See the Installation Instructions.

■Is the proper temperature set? Double-check the recipe in a reliable cookbook.

■Is the proper oven temperature calibration set?

See “Oven Temperature Control” section of the “Electronic Oven Controls” section.

■Was the oven preheated?

See “Baking and Roasting” section.

■Are the racks positioned properly?

See “Positioning Racks and Bakeware” section.

■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

■Is the batter evenly distributed in the pan? Check that batter is level in the pan.

■Is the proper length of time being used? Adjust cooking time.

■Has the oven door been opened while cooking? Oven peeking releases oven heat and can result in longer cooking times.

■Are baked items too brown on the bottom? Move rack to higher position in the oven.

■Are pie crust edges browning early?

Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.

W10204499A, W10200354B specifications

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