Whirlpool SF377PEG Troubleshooting, Range does not Work, OVEN/BROILER Burner, Surface Burners

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TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 36.

RANGE DOES NOT WORK

	PROBLEM	CAUSE

	Nothing works	• The range is not plugged into a properly grounded outlet (120v polarized).
		• The range is not properly connected to the gas supply. Contact an authorized
		service technician to reconnect the range to the gas supply. (See the
		Installation Instructions.)
		• You have blown a household fuse or tripped a circuit breaker.

OVEN/BROILER BURNER

PROBLEM		CAUSE

The oven does not work		•You have not set the electronic control correctly. Refer to setting the
		electronic oven control section. (See pages 10-22.)
		•The main or regulator gas shutoff valve is in the off position. (See the
		Installation Instructions.)
The burner fails to light		•The ignitor is broken. Contact an authorized service technician to replace it.
		•You have blown a household fuse or tripped a circuit breaker.

The burner flames lift away from the ports, are yellow, or are noisy

•The air/gas mixture is incorrect. Contact an authorized service technician to check the air/gas mixture or see the Installation Instructions.

SURFACE BURNERS

	PROBLEM	CAUSE

	The burner fails to light	•The control knob is not set correctly. Push in the control knobs before turning
		them. Make sure the control knob is turned to the Light position. (See page 6.)
		•You have blown a household fuse or tripped a circuit breaker.
		•The burner ports may be clogged. Clean them with a straight pin. (See page 31.)

	The burner flames are	•The burner ports may be clogged. Clean them with a straight pin. (See page 31.)
	uneven	•The burner caps may not be positioned properly. (See page 31.)

	The burner flames lift off	•The burner needs cleaning. (See pages 30 and 31.)
	the ports, are yellow, or	•The air/gas mixture is incorrect. Contact an authorized service technician to
	are noisy when turned off
	are noisy when turned off	check the air/gas mixture or see the Installation Instructions.


	The burner makes a	•The burner is wet from washing. Let it dry.
	popping noise when on

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Contents Cubic Foot Oven 8053425What to do if YOU Smell GAS Range Safety On nextImportant Safety Instructions For self-cleaning rangesLeft Rear Front Control knob POWERBurner Parts and FeaturesStorage drawer Using Your Range Using the Surface BurnersBig difference Home canning informationTo protect your range When YOU have Place Using Aluminum FoilRack placement for specific foods Positioning racks and pansBakeware Choices Electronic Oven Control Indicator lightsUsing the control lock Display/clockSetting the Clock Using the Electronic Minute TimerTime of day STARTING/CANCELING a FunctionDisplay counts down Twice Time of dayRoasting meats and poultry BAKING/ROASTINGExample for bake at 375F After cooking, turn off the oven Example for set temperature of 325FSaving energy CountdownTo Cook Degrees Adjust byThis Number FahrenheitFront Rear BroilingAfter broiling, turn off the oven Example shows broil at 325F To custom broil at a lower temperatureBroiling guidelines Example shows broil at 400FApproximate Time Rack Minutes Meat Position SideSet the cook time Cook time indicator light will light upExample shows bake at 375F Press Cook Time Example shows 10-minute baking/roasting time On nextChoose the bake setting To delay start and stop automaticallyDisplay counts down cook time Example shows 30-minute Start time/delay indicator light will light upExample shows bake at 375F Baking/roasting timeUsing the Electronic Mealtimertm Control Oven Vent ANTI-TIP BracketRemoving the storage drawer Storage DrawerReplacing the storage drawer Before YOU Start Before you start the Self-Cleaning cycle, make sure youTips Setting the Controls Example shows 4 1/2-hour cleaning timeHOW the Cycle Works Time In HoursPart Cleaning Method Special Instructions Cleaning ChartCaring for Your Range Oven cavity Surface burnersOven door glass Oven racksSealed Surface Burners and Cooktop Is blue in color. IfBefore removing the door To clean the burnersRemoving the Oven Door Door removal Door stop clip Pin hole Range HingeTo replace To removeDoor is removed from the range Oven Light To replace the oven lightRange does not Work TroubleshootingProblem Cause OVEN/BROILER BurnerProblemsolution When SELF-CLEANING Your OvenCooking Results Requesting Assistance or Service Our consultants provide assistance withPage Page Index TopicService company Length of Warranty Whirlpool will PAY for Full ONE-YEARWarranty From Date of Purchase