If YouNeedServiceOrAssistance...
We suggest you follow these steps:
1. Before calling for assistance...
Performance problems often result from little things you can find and fix without tools of any kind.
If nothing operates:
lIs the power supply cord plugged into a live circuit with the proper voltage? (See Installation Instructions.)
l Have you checked your home’s main fuses or circuit breaker box?
If the oven will not operate:
lIs the Oven Selector turned to BAKE or BROIL? If Oven Selector is turned to TIMED BAKE, wait until Start Time is reached.
l Is the Oven Temperature Control turned to a temperature setting?
l Is the automatic MEALTIMER’” clock set correctly?
If surface units will not operate:
l Have you checked your home’s main fuses or circuit breaker box?
l Are surface units plugged in all the way?
lDo the control knobs turn?
If surface unit control knob(s) will not turn:
lDid you push in before trying to turn?
If the Self-Cleaning cycle will not operate:
l Are the Oven Selector and the Oven Tempera- ture Control set to CLEAN?
lDoes the Start Time Dial show the correct time of day? Is the knob all the way out?
lIs the Stop Time Dial set ahead to the time you want the
If soil is visible on Continuous-Cleaning lefl oven finish:
l The special finish is designed to gradually reduce oven soil during normal baking or roasting. It is not designed to keep your oven spotless, only presentably clean. If you broil often, you may see oven soil. Follow hand cleaning tips on page 26.
l The door is cooler than the oven walls. Soil will be more visible on the door than other areas in the oven. See hand cleaning tips on page 26.
. Sugar and starchy spills may leave stains. See page 26 for hand cleaning tips. Use foil on lower rack to catch these spills.
If cooking results aren’t what you expected:
lIs the range level?
l Does the oven temperature seem too low or too high? See page IO.
lIf needed, have you preheated the oven as the recipe calls for?
l Are you following a tested recipe from a reliable source?
l Are you using pans recommended in the Cooking Guide?
. If baking, have you allowed 1 l/2 to 2 inches
lAre the pans the size called for in the recipe?
l Do the cooking utensils have smooth, flat bottoms and fit the surface elements being used?
See the Cooking Guide for more information on cooking problems and how to solve them.