Troubleshooting Guide
Problem | Probable Cause | Remedy |
FROM SINGLE VALVE, | Concentrate container empty. | Replace. |
UNIT IS DISPENSING |
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WATER ONLY. | BIB connector is not engaged | Check BIB connector for proper |
| or improperly installed. | installation. Plunger should be |
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| completely inserted with concentrate |
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| filling the line to the dispenser. |
| Air leak in product suction | Check the 3/8 flare connection where |
| line. | the product line attaches to the unit. |
|
| Tighten fitting using a flare gasket. If |
|
| line is drawing air, pump will not |
|
| prime. |
| No power at the pump motor. | Check for broken or loose wire |
|
| connection going to pump motor. |
|
| Check for 26 VDC at pump motor |
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| when the dispense button is |
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| energized. |
| Defective gear motor | Check motor function by energizing |
| assembly. | circuit with the dispense button. If |
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| motor runs, but pump does not turn, a |
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| broken gear box is indicated. The |
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| pump motor and gear box are |
|
| replaced as a unit. |
| Pump running backwards. | Check the direction of pump |
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| rotation...correct rotation is clockwise |
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| as viewed from the front of the unit. |
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| If pump is turning in a counter |
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| clockwise direction, this indicates the |
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| pump wires are reversed. |
| Defective concentrate pump | Check the pump tubing for ruptures, |
| tubing. | wear, etc. Replace as needed |
|
| following the instructions printed in |
|
| this manual. |
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DISPENSER IS BRIXING | Supply water pressure too low. | Water pressure must be 20 psi |
OUT TOO HIGH. |
| flowing or above. |
| Defective flow control. | Disassemble and check flow control |
|
| assembly for binding, defective |
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| compensating spring , trapped debris. |
|
| Be sure the spool moves freely within |
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| the sleeve, replace parts as needed. |
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