Troubleshooting Guide
Problem | Probable Cause | Remedy |
DISPENSER IS BRIXING | Low viscosity or highly | Locate the pump switches grouped |
OUT TOO HIGH. (Cont.) | concentrated concentrate. | behind the front splash panel. They |
| Example 11 to 1 ratio. | are marked SPEED SWITCH with |
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| the corresponding valve number. |
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| Placing the switch in the low position |
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| slows down the concentrate pumping |
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| rate requiring less water to brix. |
DISPENSER IS BRIXING | Supply water pressure is too | Water pressure has a high limit of |
OUT TOO LOW. | high. | 100 psi/ 7 bar or over. Place regulator |
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| in supply line to bring pressure down |
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| to 4 bar/ 50 psi flowing. |
| Defective or improperly | High water pressure will cause the |
| regulating flow control . | flow control not to regulate properly. |
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| If the problem exists after the |
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| pressure has been reduced to 50 psig/ |
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| 4 bar, the flow control maybe |
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| defective.. Disassemble and check the |
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| spool and sleeve function and the |
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| compensating spring . Replace parts |
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| as required. |
| Speed switch in the low | Pump speed switch is in the low |
| position. | position. Move switch to high |
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| increasing the pumping rate of the |
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| concentrate. |
| Air leak in the concentrate | Check that the concentrate line |
| suction line. | connection is secured tightly to the |
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| dispenser with the proper gaskets. |
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| Check the connector at the |
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| concentrate source to be sure it is |
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| properly attached. |
| Worn concentrate pump | Remove the front half of the |
| tubing. | concentrate pump and inspect the |
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| tubing . Worn or stretched tubing will |
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| decrease the amount of concentrate |
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| pumped. After 1 year tubing should |
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| be replaced. |
| Defective poppet valve and or | Disassemble the right side of the |
| spring. | valve which contains the syrup |
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| poppet assembly. Be sure the valve is |
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| not binding, free of debris, return |
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| spring is actuating and the diaphragm |
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| is not torn or punctured. |
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