If YOU Need Assistance or Service

REQUESTING ASSISTANCE OR SERVICE

To avoid unnecessary service calls, please check “Troubleshooting” on page 26. It may save you the cost of a service call. If you still need help, follow the instructions below.

Call the Whirlpool Consumer Assistance Center toll free at 1-800-253-1301. Our consultants are available to

assist you. When calling:

Please know the purchase date, and the complete model and serial number of your appliance (see page 2). This information will help us better respond to your request.

Our consultants provide assistance with:

•Features and specifications on our full line of appliances

•Installation information

•Use and maintenance procedures

•Accessory and repair parts sales

•Do-it-yourself repair help

•Specialized customer assistance (Spanish speak- ing, hearing impaired, limited vision, etc.)

•Referrals to local dealers, service companies, and repair parts distributors

Whirlpool service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the authorized Whirlpool service company in your area, you can also look in your telephone directory Yellow Pages.

IF YOU NEED REPLACEMENT PARTS

If you need to order replacement parts, we recom- mend that you only use FSP® factory authorized parts. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new WHIRLPOOL® appliance.

To locate FSP replacement parts in your area, call our Consumer Assistance Center telephone number or your nearest authorized service center.

FOR FURTHER ASSISTANCE

	If you need further assistance, you can write to	If the dealer, authorized servicer, and Whirlpool have
	Whirlpool with any questions or concerns at:	failed to resolve your problem, you can contact the
	Whirlpool Brand Home Appliances	Major Appliance Consumer Action Program
		(MACAP). MACAP is a group of independent con-
	Consumer Assistance Center
		sumer experts that voice consumer views at the
	c/o Correspondence Dept.
		highest levels of the major appliance industry.
	2000 North M-63
		MACAP will in turn inform us of your action.
	Benton Harbor, MI 49022-2692
		Major Appliance Consumer Action Program
	Please include a daytime phone number in your
		20 North Wacker Drive
	correspondence.
		Chicago, IL 60606