If you need service or a&stance, we su gest you follow these four s7eps:
1. Before calling for assistance...
Performance problems often result from little things you can find and fix yourself wlthout tools of any kind
If your retrlgerator will not operate:
l | Is the | electric | cord | plugged | In’J |
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l | Is a fuse blown | or a | clrcutt | breaker | tripped’ | |
l | Is the | Temperature | Control | dial turned ON7 |
If your Ice maker will not operate:
l Has | the freezer had | enough | time | to get cold3 With | |||
| a new | refrigerator. | this might | take | overnight | ||
l | Is the | ON I OFF lever in the ON position | |||||
l | Is the | water | valve | turned on, | and | IS water getting | |
| to the | ice | maker7 |
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If there Is a rattling or jlngllng noise, or other unfamlllar sounds:
l | Is somethlng | on top | or | behind | the | refrigerator | mak- | |||||
| Ing noise when | the | refrigerator | IS runnlngq |
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l | New | features |
| on | your | new refrigerator | make | new | ||||
| sounds | You | may |
| be | hearing | air | flowing | from | the | ||
| fans, | timer | clscks | for | the defrosting |
| cycle. | defrost | ||||
| water | draining | Into | the defrost | pan |
| If you | have | an | |||
| ice maker, you will hear water fill the molds and | |||||||||||
| the Ice drop Into the bin |
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If there | Is water | In the | defrost | pan: |
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i In hot, muggy weather, this IS normal The pan can
even be half full Make sure the refrigerator IS level so the pan doesn’t overflow
If the light doesn’t work:
l Check | fuses | and | circuit | breakers | Make | sure | It’s | ||||
plugged |
| In |
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l The | bulb | rnab | be | burned | out | Unplug the refriger- | |||||
ator, | remove | the | light | shield, | replace | the | bulb | with | |||
an | appliance | bulb | no | larger | than | 40 watts | Re- | ||||
place | the | light shield | and | plug In the | cord |
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It the motor seems to run too much:
l | Is the | condenser |
| behlnd | the | base | grill. |
| free | of | dust | ||||||
| and |
| lint7 |
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l | On | hot | days | ‘or If | the | room | IS warm. |
| the | motor | |||||||
| naturally | runs longer |
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l | If the | door | has |
| been | opened | a | lot |
| or | If a large | ||||||
| amount | of focxj has been put In, the motor will run | |||||||||||||||
| longer to cool down the Interior |
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| Remember: | Motor | running |
| time | depends | on | dlf- | |||||||||
ferent |
| things | number | of | door |
| openings. |
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| amount | of | ||||||
food | stored, | temperature |
| of | the room. | setttng | of | the | |||||||||
controls |
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| And, |
| your | new |
| refrigerator |
| may | be | larger | than | ||||||
your | old | one | so | It | has | more | space | to | be | cooled | It | ||||||
also | has | a regular |
| freezer | instead | of | a | frozen | food | ||||||||
compartment. | A!I | this | means | better | refrigeratton |
| and | ||||||||||
may | require | more |
| running | time | than | your |
| old | one |
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2. If you need assistance* .. .
Call Whlrlpool
Contlnental U.S. . . . . . . . . . . . . (600)
and talk with one of our tralned Consultants. The Consultant can instruct you in how to obtain satisfac-
ton/ operation from your appliance or, if service IS
necessary, recommend a qualified service com- pany in your area
3. If you need service*...
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| Whirlpool | has | a | na- | |||
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| tionwide |
| network |
| of | |||
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| franchised |
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| Service |
| Companies. |
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| service |
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| technicians |
| are | trained |
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| to | fulfill |
| the | product |
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| warranty |
| and |
| provide |
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| service, |
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1 FRANCHlSED | SERVKE | anywhere |
| tn the | United | |||||||
I |
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| States |
| To |
| locate |
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service assistance | telephone | number | [see | Step 2) | or | |||||||
look in your telephone | directory | Yellow |
| Pages | under |
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| ELECTRICALAPPLIANCES- |
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| b REPAIR |
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| 6 PARTS |
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NHIRLPOOLAPPLIANCES |
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| OR | WHIRLPOOLAPPLIANCES |
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FRANCHISED TECH CARE SERVICE |
| FRANCHISED | TECH CARE SERVICE |
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.SERI’/(‘h | \/F.S |
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| .sEX,‘,r’F | VIES | |||||||
XY: SERVICE CO |
| 999 | 9999 | XYL SERVICE CO |
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123 Maple |
| 123 Maple |
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| 999 | 9999 | |||||
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| OF' |
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WASHING | MACHINES, | DRYERS |
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6 |
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WHlRLPOOLAPPLlANCES |
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FRANCHISED | TECH CARE SERVICE |
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| \,EK\ | I(‘5 | (‘OMI’A | VIES |
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XYZ SERVICE CO |
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123 Maole |
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| 939 9999 |
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4. If you have a problem*...
Call our
Mr Guy Turner, Vice Prestdent
WhIrlpool Corporation AdmInistrative Center 2000
‘If you must call or write. please provide, model
number, serial number, date of purchase. and a
complete description of the problem This informa-
tion IS needed In order to better respond to your request for assistance.
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| FSP 1s u | reglslered |
| trademark | of | Whirlpool |
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| Corporol~on |
| for quality | parts | Look | for it’s | symbol | |||||
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| ol | quality |
| whenever |
| you | need | o | replacement | |||
FSP |
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| port | for | your | Whirlpool |
| appliance |
| FSP |
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| replacement |
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| parts |
| WIII | hi rlghl | and | work | rtghl | |||
0 | R | because |
| they | are | made | to the some | exacting | ||||||
speclhcatlons |
| used | to bulld | every | new |
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| Wh~tl~l |
| appllonce |
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Benlon | Harbor. | Michlpan. |
| Aulomallc |
| Washers. | Clothes | Dryers |
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Freezers. |
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| Ice | Makers, | Dishwashers. |
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Ovens | and | Surlace |
| Umts, | Ranges. | Microwave |
| Ovens. | ||||||
Compaclors. |
| Room | Air Condltioncrs. |
| Oehumldlllers. |
| Cenlral | |||||||
Heating | and Air CondHionlng |
| Syslems. |
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Part No. 942912 | Printed in U.S.A. |