Whirlpool WRT311SFYW Troubleshooting, Refrigerator Operation, Temperature and Moisture

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TROUBLESHOOTING

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call.

In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca

Refrigerator Operation

The refrigerator will not operate

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

■Power cord unplugged? Plug into a grounded 3 prong outlet.

■Is outlet working? Plug in a lamp to see if the outlet is working.

■Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

■Control(s) on? Make sure the refrigerator control is on. See “Using the Control(s).”

■New installation? Allow 24 hours following installation for the refrigerator to cool completely.

NOTE: Adjusting the temperature control(s) to coldest setting will not cool the refrigerator more quickly.

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, the door is opened often, or if the door has been left open.

The refrigerator seems noisy

Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations.

■Pulsating - fans/compressor adjusting to optimize performance.

■Hissing/Rattling - flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator.

■Popping - contraction/expansion of inside walls, especially during initial cool-down.

■Water running/dripping - may be heard when ice melts during defrosting and water runs into the drain pan.

The door will not close completely

■Door blocked open? Move food packages away from door.

■Bin or shelf in the way? Push bin or shelf back in the correct position.

■Crisper cover in the way? Make sure the crisper cover is fully pushed in, so that the back rests on the supports.

The door is difficult to open

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

■Gaskets dirty or sticky? Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth.

Temperature and Moisture

Temperature is too warm

■New installation? Allow 24 hours following installation for the refrigerator to cool completely.

■Door opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep door fully closed.

■Large load of food added? Allow several hours for refrigerator to return to normal temperature.

■Control(s) set correctly for the surrounding conditions? Adjust the control(s) a setting colder. Check temperature in 24 hours. See “Using the Control(s).”

There is interior moisture buildup

NOTE: Some moisture buildup is normal.

■Humid room? Contributes to moisture buildup.

■Door opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep door fully closed.

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Contents Refrigerator Safety Refrigerator User InstructionsInstallation Instructions Remove the Packaging Clean Before UsingUnpack the Refrigerator Before You Throw Away Your Old Refrigerator or FreezerElectrical Requirements LocationRequirementsRecommended Grounding Method Water Supply Requirements Connect the Water SupplyReverse Osmosis Water Supply Tools NeededRefrigerator Doors Style 1-Standard DoorsCabinet Freezer DoorRefrigerator Door Style 2-Contour DoorsPlastic Handles Extend from the Door on some models Cabinet DoorsDoor Removal Replacement Style 1-Standard DoorDoor Removal Door Swing Reversal optional Replacement Style 2-Contour DoorInstall Air Filter Adjust the DoorsStyle 1 Install Manual Air Filter Status Indicator Using the Controls Filters Reset on some modelsCONDITION/REASON Adjustment Refrigerator USERefrigerator Features Refrigerator ShelvesMeat Drawer CrisperFreezer Features Wire Freezer ShelfGlass Freezer Shelf Style 1 Plastic CoverDoor Features Door RailsDoor Bins Utility Compartment and Can CaddyIce Maker Water Filtration SystemCleaning To Clean Your RefrigeratorRefrigerator Care Changing the Light BulbsTemperature and Moisture TroubleshootingRefrigerator Operation Accessories Iceand WaterPerformance Data Sheet Water Filtration SystemLimited Warranty Items Excluded from WarrantyThis limited warranty does not cover Disclaimer of Implied WarrantiesSeguridad DEL Refrigerador EL Usuario DEL RefrigeradorInstrucciones DE Instalación Desempaque el refrigeradorRequisitos de ubicación Antes de tirar su viejo refrigerador o congeladorRequisitos eléctricos Requisitos del suministro de aguaMétodo de conexión a tierra recomendado Suministro de agua de ósmosis inversaConexión del suministro de agua Conexión a la línea de aguaConexión al refrigerador Cómo terminar la instalaciónPuertas del refrigerador Estilo 1 Puertas estándarCarcasa Puerta del congeladorEstilo 2 Puertas contorneadas PuertasCómo volver a poner las puertas y las bisagras en su lugar Pasos finalesCómo quitar y volver a poner la puerta en su lugar Estilo 1 Puerta estándarCambio del sentido de abertura de las puertas opcional Estilo 2 Puerta contorneadaAjustelas puertas Instalación del filtro de aireUso de los controles CONDICIÓN/MOTIVO AjusteRefrigerador Estantes delrefrigeradorCajónpara carnes Reposición de los filtros en algunos modelosCaracterísticas DEL Congelador Cajónpara verdurasEstantede alambre del congelador Estante de vidrio del congeladorCaracterísticas DE LA Puerta Rieles de la puertaRecipientes de la puerta Compartimiento de uso general y portalatasFábrica de hielo Sistema de filtración de aguaLimpieza Cómo cambiar los focosPara limpiar su refrigerador Estilo 1 Control electrónicoSolución DE Problemas Funcionamiento delrefrigeradorTemperatura y humedad AccesoriosHielo y agua Hoja DE Datos DEL Rendimiento Sistema de filtración de aguaWhirlpool Corporation Garantía LimitadaExclusiones DE LA Garantía Esta garantía limitada no cubreWhirlpool Brand Home Appliances Sécurité DU Réfrigérateur RéfrigérateurInstructions Dinstallation Exigences demplacementDéballagedu réfrigérateur Avant de jeter votre vieux réfrigérateur ou congélateurMéthode recommandée de mise à la terre SpécificationsélectriquesSpécifications del’alimentationen eau Alimentation en eau par osmose inverseAchever l’installation Raccordement de la canalisation deauRaccordement à une canalisation d’eau Raccordement au réfrigérateurPortes du réfrigérateur Style 1 Portes standardCaisse Porte du congélateurRéinstallation Portes et charnières Style 2 Portes contourPortes Étapes finalesDémontage et réinstallation De la porte Style 1-Porte standardStyle 2 Porte contour Poignée en plastiqueInstallationdu filtre à air Ajustement desportesUtilisation DU Réfrigérateur Utilisation des commandesCONDITION/RAISON Ajustement Tablettes du réfrigérateur RéfrigérateurTiroir à viande Caractéristiques DU Congélateur Bac à légumesTablette métallique ducongélateur Tablette enverre du congélateurLA Porte Tringles dans la porteBalconnets de porte CompartimentutilitaireetcompartimentàcanettesMachine à glaçons Système defiltrationde leauRemplacement des ampoules d’éclairage Style 1 Commande électroniqueEntretien DU Réfrigérateur NettoyageDépannage Fonctionnement du réfrigérateurLe réfrigérateur ne fonctionne pas Le moteur semble trop tournerTempérature et humidité AccessoiresGlaçons et eau Feuille DE Données SUR LA Performance Système de filtration d’eauGarantie DE Gros Appareil Ménager Whirlpool Corporation Garantie LimitéeÉléments Exclus DE LA Garantie La présente garantie limitée ne couvre pasPage W10359300A EN/FR PN W10343810A Whirlpool Corporation All rights reserved

WRT351SFYF, WRT359SFYF, WRT138TFYS, WRT311SFYT, WRT311SFYB specifications

Whirlpool has long been synonymous with innovative home appliances, and the models W10359300A, WRT359SFYW, WRT359SFYM, WRT359SFYB, and WRT311SFYW are exemplary of their commitment to quality and functionality in refrigeration. Each model offers a unique blend of features, technologies, and design characteristics that cater to diverse household needs.

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