Whirlpool ED20DFXEB00 warranty Troubleshooting, Before calling for assistance …

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Troubleshooting

Performance problems often result from little things you can fix without tools. Please read through “Before calling for assistance …” below before calling for service on your appliance.

Before calling for assistance …

Listed in this chart are the most common problems consumers run into with their appliances. Please read through this and see if it can solve your problem.

	PROBLEM	CHECK THE FOLLOWING

	Your refrigerator	Is the power supply cord firmly plugged into a live circuit with proper voltage?
	will not operate	Has a household fuse or circuit breaker blown/tripped?
		Has a household fuse or circuit breaker blown/tripped?
		Is the Refrigerator Control set to the OFF position?

	The lights do	Is the power supply cord firmly plugged into a live circuit with proper voltage?
	not work	Has a household fuse or circuit breaker blown/tripped?
		Has a household fuse or circuit breaker blown/tripped?
		Is a bulb burned out?

	The ice maker	Is the freezer cold enough to make ice? It could take overnight for the freezer to reach
	does not work	the proper temperature.
		Is the ON/OFF lever in the ON (down) position? (See page 19.)
		Is the water valve turned on?
		Does the water line have a clog or leak?

	Dispensers do	Is the freezer door closed?
	not work

	Unfamiliar sounds	Is something on top of or behind the refrigerator?
	or a rattling/	Some new sounds are normal. See “Understanding the sounds you may hear” on
	jingling noise
	jingling noise	page 22.
		page 22.

	There is water in	This is normal on hot, muggy days. Make sure the refrigerator is level so the pan does
	the defrost pan	not overflow.

	The motor seems	Are the condenser coils dirty?
	to run too much	Has the door been opened often? Has a large amount of food been added at one

		time? The motor naturally runs longer if these things happen.
		Is the room hot? If the room is too warm, the motor runs longer to keep the unit cool.

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Contents UseAndCare Part no /12100701STable of Contents Your refrigerator, follow these basic precautions Refrigerator SafetyHelp us help you Control Panel Parts and FeaturesFreezer control Refrigerator control Installing Your Refrigerator Cleaning your refrigeratorRemoving packaging materials To remove any remaining tape or label glueRemoving the wooden base Plugging itLeveling it Removing the doors and handles Aligning the doorsCold water supply Attaching the ice maker to a water supplyTools required Connecting to water line Controls water supplyConnecting to refrigerator Setting the controls Using Your RefrigeratorChanging the control settings Adjusting the door bins Removing the snap-on door trivetAdjusting the cantilever refrigerator shelves To remove a shelfTo replace a shelf To slide shelf outRemoving the temperature controlled meat drawer and cover Adjusting the meat drawer temperatureTo remove the meat drawer To remove the coverAdjusting the crisper humidity control Removing the crispers and crisper coversRemoving the freezer basket Using the utility compartmentRemoving the freezer shelf Using the ice and water dispensing system To dispense iceSolving common ice and water dispenser problems Problem Possible CAUSE/SOLUTIONWater dispenser Dispenser lightUsing the automatic ice maker Solving common ice maker problemsRemoving the ice maker storage bin Removing the base grilleTo remove ice bin To remove the grilleChanging the light bulbs To change the freezer lightUnderstanding the sounds you may hear Saving energyPart What to USE HOW to Clean Caring for Your RefrigeratorLong vacations Vacation and moving careMoving Power interruptions Questions?Food Storage Guide Storing fresh foodStoring frozen food PackagingFreezing Packaging recommended for useProblem Check the Following TroubleshootingBefore calling for assistance … Requesting Assistance or Service For assistance or servicePage Page Warranty Whirlpool Refrigerator Warranty