Troubleshooting
Performance problems often result from little things you can fix without tools. Please read through “Before calling for assistance ...I’ below before calling for service on your appliance.
Before calling for assistance . . .
Listed in this chart are the most common problems consumers run into with their appliances. Please read through this and see if it can solve your problem.
PROBLEM
Your refrigerator will not operate
The lights do not work
The optional ice maker does not work
Unfamiliar sounds or a rattling/ jingling noise
There is water in the defrost pan
The motor seems to run too much
CHECK THE FOLLOWING
Is the power supply cord firmly plugged into a live circuit with proper voltage? Has a household fuse or circuit breaker blown/tripped?
Is the Refrigerator Control set to the OFF position?
Is the power supply cord firmly plugged into a live circuit with proper voltage? Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
Is the freezer cold enough to make ice? It could take overnight for the freezer to reach the proper temperature.
Is the ON/OFF lever in the ON (down) position? (See page 11.) Is the water valve turned on?
Does the water line have a clog or leak?
Is something on top of or behind the refrigerator?
Some new sounds are normal. See “Understanding the sounds you may hear” on page 15.
This is normal on hot, muggy days. Make sure the refrigerator is level so the pan does not overflow.
Are the condenser coils dirty?
Has the door been opened often? Has a large amount of food been added at one time? The motor naturally runs longer if these things happen.
Is the room hot? If the room is too warm, the motor runs longer to keep the unit cool.
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