TROUBLESHOOTING
First try the solutions suggested here and possibly avoid
the cost of a service call...
Dishwasher is not operating properly
■Dishwasher does not run or stops during a cycle Is the door closed tightly and latched?
Is the right cycle selected? Refer to the “Cycle Selection Charts.”
Is there power to the dishwasher? Has a household fuse blown or circuit breaker tripped?
Has the motor stopped due to an overload? The motor automatically resets itself within a few minutes. If it does not restart, call for service.
Is the water shutoff valve (if installed) turned on?
■Dishwasher will not fill
Is the overfill protection float able to move up and down freely? Press down to release.
■Water remains in the dishwasher Is the cycle complete?
■Detergent remains in the covered section of the dispenser
Is the cycle complete?
Is the detergent
Is the bottom rack installed properly with the bumpers in the front? Refer to the “Parts and Features” section. Reinstall the rack if necessary.
■White residue on the front of the access panel
Was too much detergent used? Refer to the “Detergent Dispenser” section.
Is the brand of detergent making excess foam? Try a different brand to reduce foaming and eliminate buildup.
■Odor in the dishwasher
Are dishes washed only every 2 or 3 days? Run a rinse cycle once or twice a day until you have a full load.
Does the dishwasher have a new plastic smell? Run a vinegar rinse as described in “Spotting and filming on dishes” later in this Troubleshooting guide.
■Condensation on the kitchen counter
Is the dishwasher aligned with the countertop? Moisture from the vent in the dishwasher console can form on the counter. Refer to the Installation Instructions for more information.
Dishes are not completely clean
■Food soil left on the dishes
Is the dishwasher loaded correctly? Refer to the “Dishwasher Loading” section.
Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the “Dishwasher Efficiency
Tips” section.
Did you use the correct amount of fresh detergent? Use recommended dishwasher detergents only. Refer to the “Detergent Dispenser” section. Never use less than 1 tb (15 g) per load. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent.
Is detergent caked in dispenser? Use fresh detergent only. Do not allow detergent to sit for several hours in a wet dispenser. Clean dispenser when caked detergent is present.
Is the pump or spray arm clogged by labels from bottles and cans? If you wash bottles and cans in your dishwasher, check for labels clogging the pump or spray arm.
Is the home water pressure high enough for proper dishwasher filling? Home water pressure should be 20 to 120 psi (138 to 828 kPa) for proper dishwasher fill. A booster pump on the water supply can be added if pressure is too low.
Are high suds slowing the wash arm? Never use soap or laundry detergents. Use recommended dishwasher detergents only.
■Dishwasher door will not close
Is the bottom rack in backwards? The rack bumpers must face the dishwasher door.
Spots and stains on dishes
■Spotting and filming on dishes
Is your water hard or is there a high mineral content in your water? Conditioning the final rinse water with a liquid rinse aid helps eliminate spotting and filming. Keep the rinse aid dispenser filled.
Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the “Dishwasher Efficiency
Tips” section.
Did you use the correct amount of effective detergent? Use recommended dishwasher detergents only. Refer to the “Detergent Dispenser” section. Never use less than 1 tb (15 g) per load. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/or hard water generally require extra detergent.
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