Whirlpool WMC10511AB manual Troubleshooting

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TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Microwave oven will not operate

Is the magnetron working properly?

Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not heat, try the steps in the bullets below. If microwave oven still does not operate, call for service. See “Assistance or Service” section.

Is the door completely closed? Firmly close door.

Is a packaging spacer (on some models) attached to the inside of the door?

Remove packaging spacer, then firmly close door.

Is the electronic microwave oven control set correctly? See “Microwave Oven Control” section.

Is the Control Lock set? See “Control Lock” section.

Does “door” appear in the display?

Open and close the microwave oven door, and then touch START. See “Start” section.

Turntable alternates rotation directions

This is normal and depends on motor rotation at beginning of cycle.

Display shows messages

Is the display showing “0:00”?

There has been a power failure or the Clock time has been turned off. See “Display” section to clear display. See “Clock” section to reset or turn on Clock.

Display shows time countdown, but the microwave oven is not operating

Is the Timer in use? See “Timer” section.

Cooking times seem too long

Is the cooking power set properly? See “Microwave Cooking Power” section.

Are large amounts of food being heated?

Larger amounts of food need longer cooking times.

Is the incoming voltage less than that specified in “Electrical Requirements?”

Have a qualified electrician check the electrical system in the home.

Microwave oven makes humming noise

This is normal and occurs when the power supply in the magnetron cycles on.

Microwave oven door looks wavy

This is normal and will not affect performance.

Turntable will not operate

Is the turntable properly in place?

Make sure turntable is correct side up and is sitting securely on the turntable support. See “Turntable” section.

Is the turntable support operating properly?

Remove turntable. Remove and clean turntable hub, support and rollers. Replace hub, support and turntable. Place 1 cup (250 mL) of water on the turntable, then restart microwave oven. If it still is not working, call for service. See “Assistance or Service” section. Do not operate the microwave oven without turntable and turntable support working properly.

Interference with radio, TV, cordless phone, etc.

Is the microwave oven plugged into the same outlet? Try a different outlet for the electronic device.

Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean.

Is the cordless phone frequency 2.4 GHz?

Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while the microwave oven is on. Use a corded phone or a different frequency cordless phone, or avoid using these items during microwave oven operation.

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Contents Microwave Oven W10434049BTable DES Matières Microwave Oven Safety Your safety and the safety of others are very importantLocation Requirements Installation InstructionsUnpacking Electrical Requirements Parts and FeaturesTo Install TurntableStart Microwave Oven ControlDisplay Function IconsAdd 30 Seconds CancelTimer TonesCooking Guidelines Food CharacteristicsMicrowave Oven USE Cookware and DinnerwareTo Test Cookware or Dinnerware for Microwave Use Microwave Cooking PowerAluminum Foil and Metal OK for UseFavorite Manual CookingCooking in Stages Sensor CookingMenu Item Serving Size Instructions Quick Touch Menu sensor and non-sensorTo Use Quick Touch Sensor Menu Dinner Plate, Frozen Entrée Defrost Weight DefrostTo Use Weight Defrost Timed DefrostGeneral Cleaning Microwave Oven CareTroubleshooting Canada Assistance or ServiceReplacement Parts U.S.ADisclaimer of Implied Warranties ONE Year Limited WarrantyItems Excluded from Warranty Sécurité DU Four À MICRO-ONDES Votre sécurité et celle des autres est très importanteImportantes Instructions DE Sécurité Déballage Instructions DinstallationExigences demplacement Spécifications électriquesPlateau rotatif InstallationFour À MICRO-ONDES Annuler AffichageAjouter 30 secondes Signaux sonoresMinuterie Verrouillage des commandesUtilisation DU Four À MICRO-ONDES Caractéristiques des alimentsGuide de cuisson Ustensilesde cuisson et vaisselleUtilisation possible Papier d’aluminium et métalPuissance de cuisson des micro-ondes Utilisation à éviterFavori Cuisson manuelleCuisson par étapes Cuisson par détectionMenu express avec/sans détection Article DE Quantité PAR Instructions Menu PortionDécongélation minutée DécongélationDécongélation au poids Utilisation de la décongélation au poidsEntretien DU Four À MICRO-ONDES Nettoyage généralDépannage Au Canada Assistance OU ServicePièces de rechange Garantie Limitée DE UN AN Éléments Exclus DE LA GarantieW10434049B SP PN W10434125A