Whirlpool MW8901XS, MW8900XS manual Before calling for assistance

If you need service or assistance,

we suggest you follow these five steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If

nothina

-

operates:

-

l

Is the

power

supply

cord

plugged

into

a live

circuil

with

the

proper voltage?

[See

page

29.)

l

Have

you

checked

your

home’s

main

fuses

or

circuit

breaker

box?

l

Have

you

checked

the electric

company

for

a power

failure?

It the

microwave

oven

will

not

run:

l Is the timer set?

l

If the

Temperature

Probe is being used, is it plugged

tightly

into

its

socket?

l

Is the

door

firmly

closed

and

latched?

l Did you touch START?

l

Did

you

follow

the

directions

exactly?

If the

microwave

cooking

times

seem

too

long:

l

Is the

electric

supply

to

your

home

low

or lower

than

normal?

Your

electric

company

can

tell

you

if the line

voltage

is

low.

l

Is the

Cook

Power

at

the

recommended

setting?

. Are

you

allowing

for

more time

when

cooking

more

food

at one time?

If the Display shows a time counting down but the oven

is	not	cooking:
l Is the Minute Timer in use?
l	Is the	oven	door	closed	completely?
l	Is the	oven	in standing		time between QUICK DEFROST
	and COOK? [See page 15.)
If you do not			hear a Programming			Tone (page 6):
l	Is the	command		correct?
9 Has the tone been cancelled?

If the fan seems to be running slower than usual:

l Has the oven been stored in a cold area? The fan will run slower until the oven warms up to normal room temperature.

It there

has been

a

power

interruption,

the

Display

will

show BB:88. Reset the Clock

(page

6).

If

the

microwave

oven

turns

off

too

soon

or

not

soon

enough when using the probe:

l

Is at least Yaof the probe in the food?

l

Is the

probe

tip

in

the

center

of

the

food?

l

Is the

probe

touching

bone

or

fat?

l

Have

you

allowed

roasts

to

stand

for a

few

minutes

after

cooking?

l

Is the

probe

plugged

tightly

into its socket?

l Is the Cook Power set correctly?

*

Is the

Probe

Temperature

set

correctly?

2. If you need assistance?..

Call Whtrlpool COOL-LINE’ service assistance tele- phone number. Dial free from anywhere In the U.S.:

l-800-253-1301

and talk with one of our trained Consultants. The Con- sultants can instruct you in how to obtain satisfactory

operation from your appliance or, if service is neces-

sary, recommend a qualified service company in your area.

3.If you need service?..

Whirlpool has a nationwide network

7 of franchised TECH-CARE” service

companies. TECH-CARE service

&&CARE 1technicians are trained to fulfill the FRICICH~SEDSEnV~CE.Jproduct warranty and provide after- warranty service, anywhere in the United States. To lo- cate TECH-CARE service in your area, call our COOL- LINE service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLD-		ELECTRICAL		APPLIANCES-
MAJOR-SERVICE	8 REPAIR	OR	MAJOR-REPAIRING		8 PARTS
WHIRLPOOL APPLIANCES		WHIRLPOOL		APPLIANCES
FRANCHISEDTECH-CAQESERVILE			FRANCHISEOTECH-CARESERVICE
.‘iEKl’,~‘E	c O.M,Y	\ ,EI		.stt?i ,c KC	O.W,‘\.Vii;.S
XYZSERVICECO		XYLSERVICE		CO
'23MAPLE	9%	9999	123MAPLE		999 9999
		OR
	WASHING	MACHINES,	DRYERS
	8 IRONERS-SERVICING
	WHIRLPOOL	APPLIANCES
	FRANCHISEDTECH		CARESF?VlCE
		,\,~.11,',('6	c ,,\,/'A	?,F,.i
	XYZSERVICE	CC
	123 MAPLt		Y99 %9Q

4. If you have a problem?..

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consul- tants, or if you prefer, write to:

Mr. Donald Skinner

Director of Customer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, MI 49022

Please include a daytime phone number in your correspondence.

5.If you need FSP”

replacement parts?..

FSP;

is a registered

trademark

of

Whirlpool

Corpora-

tion

for

quality

parts.

Look

for

this

symbol

of

quality

whenever

you

need

a

replacement

part

for

your

Whirlpool

appliance.

FSP

replacement

parts

will

fit

right

and

work

right,

because

they

are

made

to

the

same

exacting

specifications

used

to build

every

new

Whirlpool

appliance.

To locate

FSP replacement

parts

in your

area,

refer

to

Step

3 above

or

call

the

Whirlpool

COOL-LINE

service

assistance

number

in Step 2.

*If you

must

call

or

write,

please

provide:

model

number, serial number, date of

purchase,

and a com-

plete

description

of

the

problem.

This

information

is

needed

in order

to better

respond

to your

request

for

assistance.

35