ERV / HRV
If the integrated control LED of the unit is flashing, this means the unit sensors detected a problem. See the table below to know where on the unit the problem occurs.
Table 5 – Troubleshooting
LED flashes GREEN. | Thermistor error. | Reference Table 6 for proper temperature vs. resistance relationship. If thermistor | ||||||||||||||||||||
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| is defective, replace the entire port assembly (fresh air from outside port). |
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LED flashes RED. |
| The door is open and the unit is not | Close the door and press once on the integrated control push button to reset the | |||||||||||||||||||
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| unplugged. | unit. |
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| Exhaust motor error. | Go to Problem 5 below. |
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LED flashes AMBER. | Damper error. | Go to Problem 6 below. |
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Problem: |
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| Possible causes: | You should try this: |
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1. Unit does not work. | S | The circuit board may be defective. | S Unplug the unit. Disconnect the main |
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| control and the optional control(s) (if need | NO |
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| I | OC | OL | Y | R | G | B | |||
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| be). Jump G and B terminals. Plug the unit |
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| back and wait about 10 seconds. If the |
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| motors run on high speed and the damper |
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| opens, the circuit board is not defective. |
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2. The damper actuator | S | The damper actuator or the integrated | S Unplug the unit. Disconnect the main control and the optional controls(s) (if need | |||||||||||||||||||
does not work. |
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| damper port mechanism may be |
| be).Wait 10 seconds and plug the unit back. Check if the damper opens. If not, | |||||||||||||||||
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| defective. |
| use a multimeter and check for 24VAC on J12 | |||||||||||||||
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| compartment). If there is 24VAC, replace the entire port assembly. |
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| NOTE: It is normal to experience a small delay | ||||||||||||||||
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| the 24VAC signal at | ||||||||||||||||
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| before disappearing. |
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| S | The circuit board may be defective. | S | If there is no 24VAC, replace the circuit board. |
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3. The wall control does | S | The wires may be in reverse position. | S | Ensure that the color coded wires have been connected to their work OR its | ||||||||||||||||||
not work OR its indi- |
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| indicator flashes. appropriate places. |
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cator flashes. |
| S | The wires may be broken. | S | Inspect every wire and replace any that are damaged. |
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| S | The wire in the wall OR the wall. | S | Remove the wall control and test it right beside the unit using another control | |||||||||||||||
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| may be defective. shorter wire. If the wall control works there, change the wire. If | |||||||||||||||
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| it does not, change the wall control. |
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4. The | dehumidistat | S | The wires may be in reverse position. | S Ensure that the color coded wires have been connected to their appropriate | ||||||||||||||||||
does | not | work OR |
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the | S | The dehumidified or push button may be | S | Jump the OL and OC terminals. If the unit |
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button timer does not |
| defective. |
| switch to high speed, remove the |
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| NO | C | NC | I | OC | OL | Y | R | G | B | ||||||||||
work OR its indicator |
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| dehumidistat or push button and test it right |
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light | does | not | stay |
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| beside the unit using another shorter wire. If |
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on. |
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| it works here, change the wire. If it doesn’t, |
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| change the dehumidistat or the push button. |
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5. The | supply and/or | S | The circuit board may be defective. | S | Press on the integrated control push button until the unit turn on low speed (the | |||||||||||||||||
exhaust motor do not |
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| LED will light AMBER). Using a multimeter, check the voltage on | ||||||||||||||||||
work. |
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| must be ± 68VAC. Then set the unit on high speed by pressing on the integrated | |||||||||||||||
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| control 1 more time (the LED will light GREEN).Using a multimeter, check the | |||||||||||||||
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| voltage on | |||||||||||||||
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| motor). The reading must be ± 120VAC. If all the readings correspond to the right | |||||||||||||||
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| voltage values, the circuit board is not defective. If one or both readings are | |||||||||||||||
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| different, change the circuit board. |
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| S | The motor(s) may be defective. | S Using a multimeter, check the ohms value on each motor connectors. Black | ||||||||||||||||
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| motors values: For BLUE and BLACK motor wires, the right value is ± 55 ohms. | |||||||||||||||
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| For BLUE and BROWN motor wires, the right value is ± 35 ohms. For BROWN | |||||||||||||||
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| and BLACK motor wires, the right value is ± 89 ohms. Aluminum motors values: | |||||||||||||||
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| For BLUE and BLACK motor wires, the right value is ± 51 ohms. For BLUE and | |||||||||||||||
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| BROWN motor wires, the right value is ± 47 ohms. For BROWN and BLACK | |||||||||||||||
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| motor wires, the right value is ± 98 ohms. If he ohms values are the same, the | |||||||||||||||
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| motor is not defective. Replace the motor capacitor. |
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6. The | defrost | cycle | S Ice deposits may be hindering the | S | Remove the ice. |
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does | not | work | (the |
| damper operation. |
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fresh air duct is fro- | S | The damper rod or the port damper itself | S | Inspect these parts and replace if necessary. |
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zen OR the fresh air |
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distributed | is | very |
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cold. (See Table 7 for | S The damper actuator or circuit board | S | See Problem 2. |
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Defrost Cycle | Tim- |
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ing.) |
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7. The integrated con- | S | The 30 | S | See Boot Sequence. |
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trol push button does |
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not work. |
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10