Dacor ER30DSR, ER30D-C Before You Call for Service, Problem Solution Guide Oven

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Before You Call for Service

Problem Solution Guide - Oven

NOTE: See Common Problems When Using the Bake Mode in the Operating the Oven section for problems with cooking food.

Problem	may be caused by	What to do
Nothing works.	Range not connected to electrical	Have electrician connect range to properly wired electrical
	power.	connection.
	Power to range is off.	Turn power on at junction box. Check for tripped circuit
		breaker or blown fuse.
	Control panel locked.	Press CANCEL/SECURE key for 4 seconds to reactivate
		control panel.
	Power outage.	Contact power company.
Oven will not heat.	Oven setting not correct.	Press CANCEL/SECURE, then follow instructions in
		Operating the Oven section of this manual.
	Oven set for delay timed cooking.	Oven will turn on automatically at preset time. Press
		CANCEL/SECURE to return to normal operation.
	Attempting to broil with meat probe	Broil and convection broil settings will not work when meat
	connected.	probe is connected. Disconnect meat probe.
Oven shuts off by itself after it	12 hour timer is on. Unit is set	Turn off 12 hour timer. See page 14.
has been on for 12 hours.	to turn off automatically after 12
	hours of continuous use.
Time on display not correct.	Time of day not set.	Set time. See Setting Up Your Range section.

	Power failure or power was turned	Reset time. See Setting Up Your Range section.
	off.
Time flashes on display.	Power failure or power was turned	Reset time. See Setting Up Your Range section.
	off.
Oven does not self-clean.	Door not shut tightly.	Check for obstructions. Close door tightly.
	Oven set for delay timed cleaning.	Oven will start to self-clean at preset time. Press CANCEL/
		SECURE to return to normal operation.
	Oven not set properly.	Follow instructions in Cleaning and Maintenance section of
		this manual.
	Meat probe connected.	Oven will not start self-clean cycle when meat probe is
		connected. Disconnect and remove meat probe.
Oven lights will not work.	Light bulbs burned out.	Replace light bulbs. See Cleaning and Maintenance
		section.
	Oven in self-clean mode.	Lights do not work when oven is in self-clean mode.

Foods over or under cook.	Incorrect cooking time or	Follow instructions in Operating the Oven section.
	temperature.
Cooling fan continues to run	Normal operation.	The cooling fan may run for a while after the oven is turned
after oven is turned off.		off, until the internal parts have cooled.
Oven door will not open.	Oven is set to self-clean.	Check display. If “LOCK” appears on display oven door
		cannot be opened. Wait for oven to complete self-clean or
		press CANCEL/SECURE. Door will unlock once oven has
		cooled.

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Contents USE and Care Manual Epicure Range You Call for Important Safety Instructions About Safety InstructionsFor warranty and service information, see Model IdentificationImportant Safety Instructions Important Safety Instructions Getting to Know Your Range Parts of the OvenControl Panel Layout Oven Racks Each oven Rack Type QuantityKeys Light KeyBurner Locations Special Cooktop FeaturesAbout the Cooktop Setting Up Your Range Cooktop AssemblyStack Burner Assembly Crown Burner AssemblyInstalling the Burner Knobs GratesIcons on Left Burner Knob Icons on Right Burner KnobsSetting the Time Setting the Temperature Scale24/12 Hour Clock Military Time Control Panel PositionOperating the Cooktop Selecting the CookwareLighting a Burner To light a burnerUsing the Griddle Cooktop TipsOperating the Oven Changing the Temperature Changing the Oven Cooking ModeStarting Your Oven Turning Off Your OvenPreset Jump-in Temperature Settings Lock-Out FeatureHour Timer Feature To disable or enable the 12 hour timer featureBaking Tips Understanding the Various Oven Modes Your range offers three convection cooking modesFor Pure Convection and Convection Bake Modes For Multiple Rack BakingTimers To Use the Timers on Your RangeHold Mode Delay Timed Cooking FeaturesDelay Timed Cooking Set-up Using the Meat Probe To change the meat probe temperature during cookingTo change the cooking mode during meat probe cooking To cancel meat probe operation while the oven is cookingDehydrating/Defrosting Dehydrating TipsSolving Discoloration Problems Defrosting TipsProofing Creating a Candied EffectFood Placement Cooking TipsBest Use of Bake Ware High Altitude CookingCleaning and Maintenance Your Oven’s Self-Clean FeatureHow to Use the Self-Cleaning Feature After the Self-Clean Cycle is CompleteSelf-Cleaning Tips Setting the Oven to Self-Clean at a Later TimeGeneral Cleaning Cleaning the CooktopCleaning the Burner Components and Igniters Cooktop DisassemblyCleaning the Grates, Spill Trays and WOK Ring Control Panel Stainless Steel SurfacesBrass, Chrome, & Copper Surfaces Glass Interior and ExteriorDoor Gasket Seal Oven RacksMeat Probe Optional Roast/Broil Pan with V Shaped RackReplacing the Light Bulbs To replace the light bulbs, follow these stepsReplacement Parts and Accessories Description Dacor part numberBefore You Call for Service Problem Solution Guide OvenProblem Solution Guide Cooktop Your Range sectionWarranty and Service Product MaintenanceWhat Is Covered What Is Not CoveredBusiness Reply Mail Warranty Information