Dacor ER30DSR, ER30D-C Problem Solution Guide Cooktop, Your Range section

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Before You Call for Service

Problem Solution Guide - Cooktop

Problem	may be caused by	What to do
Igniters do not spark.	Range not connected to electrical	Have electrician connect range to properly wired electrical
	power.	connection.
	Power to range is off.	Turn power on at junction box. Check for tripped circuit
		breaker or blown fuse.
	Power outage.	Contact power company.
	Wet or dirty igniter.	Clean according to Cleaning and Maintenance section.
No flame.	Igniter not working (no clicking	See igniters do not spark above.
	sound).
	Wet or dirty igniter.	Clean according to Cleaning and Maintenance section.
	Gas is turned off.	Make sure the gas supply valve is in the on position.
	Gas supply interrupted.	Contact gas company.
Flame is distorted, yellow, or	Burner ring or burner cap is dirty or	Clean according to Cleaning and Maintenance section.
very large.	clogged.
	Burner ring or burner cap not	Make sure burner is assembled according to the Setting Up
	properly positioned.	Your Range section.
	Range set up to use a different	Have qualified service technician check to make sure that
	type of gas (Natural or LP) or set	the range is set up for the type of gas and the correct
	up for different altitude.	altitude.
	Gas regulator is not installed or	Have qualified service technician check the gas regulator.
	faulty.
Igniter continues to spark (click)	Burner is cold.	Burners may continue to spark for up to 60 seconds when
after flame ignites.		cold and set to low. See Operating the Cooktop section for
		more information on how to minimize.
	Flame distorted by air draft.	Minimize any air drafts around the range. Close nearby
		windows.
	Wet or dirty igniter.	Clean according to Cleaning and Maintenance section.
	Burner ring or burner cap is dirty.	Clean according to Cleaning and Maintenance section.
	Burner ring or burner cap not	Make sure burner is assembled according to the Setting Up
	properly positioned.	Your Range section.
Flame goes out at low setting.	Air intake holes obstructed.	Check to make sure air holes above knobs are not blocked.
	Low gas pressure.	Contact gas company.

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Contents USE and Care Manual Epicure Range You Call for About Safety Instructions Important Safety InstructionsFor warranty and service information, see Model IdentificationImportant Safety Instructions Important Safety Instructions Parts of the Oven Getting to Know Your RangeControl Panel Layout Oven Racks Each oven Rack Type QuantityLight Key KeysSpecial Cooktop Features About the CooktopBurner Locations Cooktop Assembly Setting Up Your RangeStack Burner Assembly Crown Burner AssemblyGrates Installing the Burner KnobsIcons on Left Burner Knob Icons on Right Burner KnobsSetting the Temperature Scale Setting the Time24/12 Hour Clock Military Time Control Panel PositionSelecting the Cookware Operating the CooktopLighting a Burner To light a burnerCooktop Tips Using the GriddleOperating the Oven Changing the Oven Cooking Mode Changing the TemperatureStarting Your Oven Turning Off Your OvenLock-Out Feature Preset Jump-in Temperature SettingsHour Timer Feature To disable or enable the 12 hour timer featureBaking Tips Your range offers three convection cooking modes Understanding the Various Oven ModesFor Pure Convection and Convection Bake Modes For Multiple Rack BakingTo Use the Timers on Your Range TimersDelay Timed Cooking Features Delay Timed Cooking Set-upHold Mode To change the meat probe temperature during cooking Using the Meat ProbeTo change the cooking mode during meat probe cooking To cancel meat probe operation while the oven is cookingDehydrating Tips Dehydrating/DefrostingDefrosting Tips Solving Discoloration ProblemsProofing Creating a Candied EffectCooking Tips Food PlacementBest Use of Bake Ware High Altitude CookingYour Oven’s Self-Clean Feature Cleaning and MaintenanceHow to Use the Self-Cleaning Feature After the Self-Clean Cycle is CompleteSetting the Oven to Self-Clean at a Later Time Self-Cleaning TipsGeneral Cleaning Cleaning the CooktopCooktop Disassembly Cleaning the Grates, Spill Trays and WOK RingCleaning the Burner Components and Igniters Stainless Steel Surfaces Control PanelBrass, Chrome, & Copper Surfaces Glass Interior and ExteriorOven Racks Door Gasket SealMeat Probe Optional Roast/Broil Pan with V Shaped RackTo replace the light bulbs, follow these steps Replacing the Light BulbsDescription Dacor part number Replacement Parts and AccessoriesProblem Solution Guide Oven Before You Call for ServiceYour Range section Problem Solution Guide CooktopProduct Maintenance Warranty and ServiceWhat Is Covered What Is Not CoveredBusiness Reply Mail Warranty Information