Seagate 1080SL manual Technical support services, SeaBOARD, Location Modem number

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Medalist 1080sl SCSI Installation Guide, August 1995

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Technical support services

If you need assistance installing your drive, consult your dealer. Your dealer is familiar with system configurations and can help you with system conflicts and other technical issues.

If you need additional assistance with your Seagate drive or other Seagate products, you can call SeaBOARD, SeaFAX, Sea- gate Technical Support FAX, SeaFONEor SeaTDD. Seagate technical support information is also available on CompuServe and through the Internet.

SeaBOARD

Using a modem, you can access documentation, drive speci- fications and jumper settings for Seagate’s entire product line. You can also download software for installing and analyzing your drive.

SeaBOARD is available 24 hours daily. It supports communi- cations up to 9,600 baud. Set your communications software to eight data bits, no parity and one stop bit (8-N-1). Sea- BOARD phone numbers are listed in the following table.

Location

Modem number

United States

408-438-8771

England

44-1-62-847-8011

France

(+33 1) 48 25 35 95

Germany

49-89-140-9331

Singapore

65-292-6973

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Contents Medalist 1080sl Scsi Interface Drive Contents Introduction Drive features Read before you begin Medalist 1080sl Scsi Installation Guide, August Required materials Configuring the driveConnector and jumper block locations Options jumper settings Medalist 1080sl Scsi Installation Guide, August Medalist 1080sl Scsi Installation Guide, August Attaching cables Attach an available power cable to the driveMounting hole locations Mounting the driveLow-level formatting Configuring the drive and computerSystem setup configuration Partitioning High-level formatting NonDOS operating systems Network installationBasic troubleshooting Medalist 1080sl Scsi Installation Guide, August Advanced troubleshooting Screen stays blank when you power up the system System error message, Drive not Ready, appearsFdisk error message, No Fixed Disk Present, appears Location Modem number Technical support servicesSeaBOARD SeaFONE /438-8222 SeaFAXLocation Telephone number Seagate Technical Support FAX /438-8137Seagate’s Internet connections SeaTDD /438-5382Seagate CompuServe forum Drive in an approved package Storing and shipping your drive
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