Gas Grill Troubleshooting Guide
During the course of using your grill, you may occasionally encounter some cases where you have questions as to how to keep your grill running properly. Following is a list of symptoms followed by the most commonly used solutions.
Please, if you have a problem with your grill, and you are attempting to remedy it by yourself using the following procedures, first read all warnings and safety precautions listed throughout the owner's manual.
For further assistance with operational and component issues, call our customer service center
the USA:
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Burner Will Not Light
Cause: | Corrective action: |
1)Lack of fuel
2)Burner venturi clogged with spider webs or insect nest
3)Clogged or blocked orifices, burner ports, or regulator
4)Igniter malfunction-
a.When rotating igniter knob no loud clicks are heard
b.Igniter clicks but no spark in collector box
c.Collector box rusted out or damaged
5)Burner venturi misaligned on orifices
6)Crimped fuel supply hose
7)Bad regulator or damaged hose
1)For LP, be sure that the tank valve is turned on 1 to
2)Clean inside venturi tubes with a small wire brush or pipe cleaner
3)Clean with a straight pin or paper clip and blow out
4)a. Be sure igniter knob is fully seated (snapped into place) on stem and if still no clicks replace both the igniter knob and igniter
b.& c. Check wire connections and if still no spark replace collector box assembly
5)Position venturi over orifices properly
6)Straighten hose
7)Double check for proper and snug connections. Replace if necessary
Comments: An unsuccessful ignition is often experienced when a gust of flames occurs due to the grill being flooded with gas. This is a result of failure to follow the proper lighting instructions as explained in the owner's manual. The gas is left on for over the allowed 3 to 5 seconds before ignition and finally it ignites. If the grill fails to light with the igniter, use the match lighting instructions explained in the owner's manual.
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Burner Won't Stay Lit
Cause: | Corrective action: | ||
1) | Lack of fuel | 1) | Fill cylinder |
2) | Too cold or windy | 2) | Rotate grill to where the front faces the wind and |
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| turn control knobs on high |
3) | Burner venturi misaligned on orifices | 3) | Position venturi over orifices properly |
4) | Burner venturi clogged with spider webs or insect | 4) | Clean inside venturi tubes with a small wire |
| nest |
| brush or pipe cleaner |
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Yellow Burner Flame
Cause: | Corrective action: |
1)Burner venturi clogged with spider webs or insect nest
2)Food particles, grease or seasonings on burner
3)Air in tank (before filling tank was not purged)
4)Burner venturi misaligned
1)Clean inside venturi tubes with a small wire brush or pipe cleaner
2)Clean burner with safe solutions (see Cleaning section in owner's manual for details)
3)Use up LP tank (should improve with new tank)
4)Position venturi over orifices properly
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