Something Not Working, Service and Spare Parts

Something Not Working

If the appliance is not working correctly, please carry out the following checks, before contacting your local Service Centre.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

	SYMPTOM	SOLUTION
	ν There is no spark when lighting the gas	υ Check that the unit is plugged in and the electrical
		supply is switched on
		υ Check that the RCCB has not tripped (if fitted)
		υ Check the mains fuse has not blown
		υ Check the burner cap and crown have been
		replaced correctly, e.g. after cleaning.

	ν The gas ring burns unevenly	υ Check the main jet is not blocked and the burner
		crown is clear of food particles.
		υ Check the burner cap and crown have been
		replaced correctly, e.g. after cleaning.

	ν The oven does not come on	υ Check a cooking function / temperature have been
		υ Check a cooking function / temperature have been
		selected.
		υ Check the socket switch or the switch from the
		mains supply to the oven is ON.

	ν The oven light does not come on	υ Check the light bulb, and replace it if necessary
	ν The oven light does not come on	(see "Oven Light Replacement")
		(see "Oven Light Replacement")

	ν The timer does not work	υ Check the instructions for the timer

	ν It takes too long to finish the dishes, or they are	υ The temperature may need adjusting
	cooked too fast.	υ The temperature may need adjusting
	cooked too fast.

	ν Steam and condensation settle on the food and the	υ Refer to the contents of this booklet, especially to
	oven cavity.	the chapter “Using the Oven”.
	oven cavity.	υ Leave dishes inside the oven no longer than 15-20
		υ Leave dishes inside the oven no longer than 15-20
		minutes after the cooking is completed.

If after all these checks, the cooker still does not work, contact your local Zanussi Service Force Centre.

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Zanussi Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area. The addresses are listed on the following pages.

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working.”

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of the fault

4.The model and serial number of the appliance (found on the rating plate)

5.The purchase date

Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

ZCM 630 specifications

The Zanussi ZCM 630 is a modern and efficient freestanding cooker, meticulously designed to enhance your cooking experience. Combining functionality with a sleek aesthetic, this appliance showcases a range of features and technologies that cater to both novice cooks and seasoned chefs alike.

One of the standout features of the Zanussi ZCM 630 is its dual fuel design, which pairs a gas hob with an electric oven. This combination offers the best of both worlds - the precise temperature control of gas cooking for your stovetop and the consistent, even heat of an electric oven. The hob includes four burners, with varying sizes to accommodate different pot and pan sizes, allowing for flexibility while cooking multiple dishes simultaneously. Additionally, the front-mounted controls make it easy to adjust heat levels with precision.

The oven of the ZCM 630 is generously sized, providing ample space for baking, roasting, and broiling. It boasts a range of cooking functions, including fan-assisted cooking, which circulates heat for even cooking results. This feature is particularly beneficial for baking, ensuring evenly risen cakes and perfectly cooked pastries. The oven also presents a grill function, ideal for achieving that satisfying browning on top of your dishes.

Cleaning is made easy with the Zanussi ZCM 630, thanks to its catalytic liners. These liners work by breaking down grease and food splatters at high temperatures, reducing the need for manual scrubbing. This innovative technology ensures that your oven remains in pristine condition with minimal effort.

In terms of safety, the ZCM 630 is equipped with flame failure devices on its gas burners. This safety feature automatically cuts off the gas supply if the flame goes out, providing peace of mind during cooking.

Furthermore, the cooker features a large viewing window and internal lighting, allowing users to monitor cooking progress without the need to frequently open the door and release heat.

Overall, the Zanussi ZCM 630 stands out not only for its stylish design but also for its practical features and modern technologies. Ideal for families or individuals who enjoy cooking, this freestanding cooker combines performance and convenience, making it an excellent addition to any kitchen.