Something not working, Service and Spare Parts

Something not working

If the oven is not working correctly, please carry out the following checks, before contacting your local Zanussi Service Force Centre.

IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

	SYMPTOM	SOLUTION
	The oven does not come on.	Press the OVEN ON button, then select a cooking
		function.
		Check the fuse and ensure the socket switch or the
		switch from the mains supply to the oven are ON.

	The oven light does not come on.	Switch on the oven using push button 1.
		Check the light bulb, and replace it if necessary (see
		"Replacing the Oven Light")

	It takes too long to finish the dishes, or they are	The temperature may need adjusting
	cooked too fast.	The temperature may need adjusting
	cooked too fast.	Refer to the cooking function sections and to any
		Refer to the cooking function sections and to any
		cooking chart provided

	Steam and condensation settle on the food and the	Leave dishes inside the oven no longer than 15-20
	oven cavity.	Leave dishes inside the oven no longer than 15-20
	oven cavity.	minutes after the cooking is completed.
		minutes after the cooking is completed.

	The timer does not work.	Check the instructions for the timer.
		Check the instructions for the timer.

	The oven fan is noisy.	Check that shelves and bakeware are not vibrating in
		contact with the oven back panel.

	Error code "E40" appears on the control panel.	Switch the appliance off and leave it to cool down.
		Push button ON / OFF to switch on the appliance.

	An error code other than "E40" appears on the	Take note of the error code and contact an authorised
	control panel.	Service Centre.

	The display shows "12.00".	Set the time of day (see chapter "How the set the time
		of day").

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Zanussi Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area. For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Work- ing.”

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of the fault

4.The model and serial number of the appliance (found on the rating plate)

5.The purchase date