Something not Working, Service and Spare Parts

SOMETHING NOT WORKING

If, having followed these instructions carefully, your cooker hood fails to work properly please carry out the following checks.

Symptom	Solution

The cooker hood will not start	• Check the hood is connected to the electricity
	supply.
	• Make sure the switch is in the ‘ON’ position.

The cooker hood is not working effectively	• The fan speed is set high enough for the task
	• The grease ﬁlter is clean.
	• The kitchen is adequately vented to allow the
	entry of fresh air.
	• If set up for recirculation, check that the charcoal
	ﬁlter is still effective.
	• If set up for extraction, check that the ducting and
	outlets are not blocked.

The cooker hood has switched off during opera-	• The safety cut-out device has been tripped.
tion	• Tum off the hob and then wait for the device to
	reset.

If after all these checks, the fault persists, contact your local Service Force Centre, quoting the model and serial number.

Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

SERVICE AND SPARE PARTS

If you require an engineer or spare parts contact your local Service Force Centre by telephoning:

For general assistance with your appliance or for further information on Zanussi products please contact our Customer Services Department.

08705 929929

Your telephone call will be routed to your local Service Force Centre. For the address of your local Service For- ce Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk

Customer Services Department

Major Appliances

Zanussi

Addington Way

Luton

Bedfordshire

LU4 9QQ

Tel: 08705 727 727 *

*calls to this number may be recorded for training purposes.