Zanussi ZCE 620 X manual Service and Spare Parts, Customer Care Department, Zanussi

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If after all these checks, the cooker still does not work, contact your local Zanussi Service Force Centre.

When you contact them, they will need the following information:

1.Your name, address and post code.

2.Your telephone number

3.Clear and concise details of the fault

4.The model and the serial number (which can be found on the rating plate)

5.Date of purchase

Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Service and Spare Parts

If you require spare parts or an engineer contact your local Service Force Centre by telephoning:

0870 5 929929

Your call will be routed to your local Service Force Centre. For further details, please see the accompanying Customer Care Booklet.

CUSTOMER CARE

For general enquiries concerning your Zanussi appliance, contact our Customer Care Department by letter or telephone as follows:

Customer Care Department

ZANUSSI

55-77 High Street

Slough

Berkshire, SL1 1DZ

Tel: 08705 - 727727

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Contents Electric Cooker ZCE 620 Important Safety Information Child SafetyService During UseContents Description of the Cooker Control Panel Residual heat indicators OperationCeramic hob cooking zones Normal cooking zonesEnergy consumption Saucepans and frying pansAuto Symbol Oven Function Control KnobThermostat Control Knob Hour Clock and Timer To SET the Time of DAYTo SET the Minute Minder To SET the Timer to Switch OFF only To SET the Timer to Switch the Oven on and OFFTo Cancel a Programme Manual FunctionUsing the Oven Using the ceramic hob for the first timeBefore the First Use of the Cooker Heating up for the first timeFrom the oven when opening the oven door to Condensation and steamCookware Storage DrawerUsing the Conventional Oven How to Use Conventional OvenThings to Note Cooking Chart Food Thermostat Runner TimeUsing the Fan Oven Lower TemperaturesEven Heating for Baking Roasting Chart Meat Thermostat CookingHints andTips How to Use Defrosting DefrostingHow to Use the Grill GrillingCleaning the Ceramic Hob Cleaning after each useSpecial problems Stain removalCleaning the Oven Cleaning materialsExternal cleaning Oven lamp replacement Oven CavityOven Shelves Symptom Solution Something not workingService and Spare Parts Customer CareCustomer Care Department ZanussiZanussi Guarantee Conditions Exclusions This guarantee does not coverEuropean Guarantee Peace of Mind for 12 MonthsInstructions for the Installer Important Safety RequirementsLocation Ceramic HobSupply Cable Specifications Electrical connectionsThis Cooker Must be Earthed