Zanussi ZKC5030 user manual Troubleshooting, Problem

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Troubleshooting

Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one which you can solve yourself without the expense of a service call.

In-guarantee customers should make sure that the checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that proof of purchase is required for in-guarantee service calls.

PROBLEM

The grill, ovens and timer do not work.

The grill and top oven work but the main oven does not.

The grill does not work or cuts out after being used for a long period of time.

The timer does not work.

The oven is not cooking evenly.

POSSIBLE SOLUTION

Check that the appliance has been wired in to the appliance supply and is switched on at the wall. Check that the main appliance fuse is working.

If you have checked the above:

Allow the appliance to cool for a couple of hours. The appliance should now be working normally. Check that the time of day has been set on the clock.

Ensure the cooling fan is running when the grill is on. If the cooling fan fails, the grill will not operate correctly. Contact your local service force centre.

Leave the grill door open and allow the grill to cool. After a couple of hours check that the grill works as normal

Check that the instructions for the operation of the timer are being closely followed.

Check that the appliance is correctly installed and is level.

Check that the recommended temperatures and shelf positions are being used.

The indicator neons are not working correctly.

The oven fan is noisy.

The oven temperature is too high or too low.

Check that you have selected only the function you require. Ensure all other controls are in the off position.

Check that the oven is level.

Check that the shelves and bakeware are not vibrating in contact with the oven back panel. Check that the recommended temperatures and shelf positions are being used. Be prepared to adjust the temperature up or down to achieve the results you want.

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Contents User Manual Cooker Contents Installation Important safety instructionsChild safety During useExtreme care must be taken when using a ceramic hob scraper Cleaning and maintenanceControls and their functions Product descriptionRating plate Before using the applianceCondensation and steam CookwareGrill and oven furniture To set the countdown Electronic timerTo set the time of day Setting the oven timer control To cancel the countdownTo set the timer to switch on and off automatically To set the timer to switch off only To cancel an automatic programme Hints and tips when using the hob Using the hobHob Recommended saucepansThings to note Using the grillGrill Hints and tips Grill pan and handleFood Grilling chartTo fit the top oven shelf Using the top ovenTop oven Hints and tips Main oven Things to note Temp C Oven cooking chartOven cooking chart Meat Temperature Roasting chartDefrost Using defrostCare and cleaning To remove burnt on foodstuff Cleaning inside the grill and oven compartments Cleaning the doorsTo replace the outer door glass Problem TroubleshootingConnecting to the electricity supply Installation instructionsEnvironment Technical dataEnergy save mode Standard guarantee conditions Guarantee / Customer carePage Page Page 311801400 Pilot series