Electrolux EKG5047, EKG5046 manual Something not WORKING?, Problem, Possible Solution

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SOMETHING NOT WORKING?

Maintenance must only be carried out by a competent/qualified person. Do not try to alter/modify the appliance yourself, as this could be dangerous.

We recommend that your appliance has an annual gas safety check carried out by our approved service organisation.

Please carry out the following checks on your appliance before calling a Service Engineer. It may be that the problem is a simple one that you can solve yourself without the expense of a service call.

In-guarantee customers should make sure that the checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for in-guarantee service calls.

PROBLEM

The grill and ovens do not work.

The oven is not cooking evenly.

POSSIBLE SOLUTION

Check that there is not a problem with your gas supply.

You can do this by making sure the other gas appliances such as central heating or gas fires are working.

The battery may need replacing.

If you have checked the above:

Allow the appliance to cool for a couple of hours. The appliance should now be working normally.

Check that the appliance is correctly installed and is level.

Check that the recommended temperatures and shelf positions are being used.

The oven temperature is too high or too low.

Check that the recommended temperatures and shelf positions are being used. Be prepared to adjust the temperature up or down slightly to achieve the results you want.

Refer to the Main Oven section.

The hob burners will not light.

The flame colour is orange/yellow.

Ensure the burner parts have been placed correctly.

The battery may need replacing.

Check that there is not a problem with your gas supply.

You can do this by making sure the other gas appliances such as central heating or gas fires are working.

Due to the design of the burner the flame can appear to be orange /yellow (flame disturbance) in certain areas of the burner this is a natural occurrence.

The burner is not igniting or only

 

Check that the burner is dry and that food spillage or cleaning

partially lighting.

 

fluids are not present on the burner. This can be dried with a cloth

 

 

and stubborn marks cleaned away with a dry nylon brush (old

 

 

toothbrush etc).

 

 

 

 

 

 

 

 

 

The burner sounds noisy.

 

It is natural for the burners to emit noise as the gas is being drawn

 

 

through the burner and may reduce as they heat up.

 

 

 

 

 

 

 

 

 

The burner is emitting a popping sound.

 

This is a natural occurrence when the burner is alight and does

 

 

not affect the performance of the burner.

 

 

 

 

 

 

 

 

 

Noise.

 

It is normal for some metal parts on the cooker to produce noise

 

 

when in use, this is due to expansion and contraction when

 

 

heating up and cooling down.

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Contents Model EKG5046/EKG5047 Important Safety Information InstallationChild Safety Cleaning and MaintenanceContents Description of the Appliance SLIP-IN GAS Double OvenFeatures Getting to Know Your ApplianceControl Panel Before Using the Appliance Using the HOB HOBTo Light the HOB Burners To Turn OFF ANY BurnerThings to Note Hints and TipsUsing the Grill Grill door must be left open when grillingGrill Grill PAN and Handle LPG models onlyGrill PAN and Handle NG models only Grilling Chart FoodPosition Grill TimeUsing the TOP Oven TOP OvenPreheating To FIT the TOP Oven ShelfHints and Tips Using the Main Oven Main OvenHeat Zones To FIT the Main Oven ShelvesHints and Tips Cooking Chart Main Oven TOP Oven Food PositionApprox Roasting Chart MeattemperatureUsing Slow Cook Slow CookFood Preparation Slow Cooking Vegetables Milk PuddingsCare and Cleaning Cleaning MaterialsCleaning the Outside of the Appliance Cleaning the Control Knobs and HandlesWhen Replacing Hotplate Burner Parts Cleaning the Shelves GRILL/OVEN FurnitureCleaning the Grill Cleaning Inside the Grill and Oven Compartments Cleaning the DoorsAerosol cleaners must not be used on Stayclean surfaces Cleaning Between the Outer and Inner Door Glass To Clean the Inner Glass Door PanelsTo Remove the Outer Glass To Replace the Outer GlassProblem Possible SolutionSomething not WORKING? Service and Spare Parts Guarantee Conditions Standard guarantee conditionsEuropean Guarantee This guarantee does not coverTechnical Details Installation Instructions Important Safety RequirementsProvision for Ventilation For Your Safety Moving Your ApplianceLocation of Appliance Levelling the ApplianceConnecting to GAS Supply BatteryFitting the Stability Bracket Pressure Testing Checking the GrillChecking the Hotplate Checking LID SHUT-OFF DeviceImportant Notice