GE JBP23 Not lock, Oven not clean after, Clean cycle, Clean light flashes, Oven makes, A number

Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Oven door will	Oven too hot.	• Turn the Oven Temperature knob to CLEAN.
not lock		The glowing oven cleaning light after the knob is turned
		indicates the oven is too hot from previous use. To cool
		the oven, open the door wide, and allow the oven to cool.
		After the oven has cooled, close the door and slide the
		latch handle all the way to the right.
	Door latch handle may not	• Lift the cooktop and pull the door latch handle
	be fully extended from the	into the lock position.
	Hide-A-Way (on some
	models) position.
Oven not clean after	Oven controls not	• See the Using the self-cleaning oven section.
a clean cycle	properly set.
	Oven was heavily soiled.	• Clean up heavy spillovers before starting the clean
		cycle. Heavily soiled ovens may need to self-clean
		again or for a longer period of time.
CLEAN light flashes	Oven controls not	• Move the door latch handle to the right before
	properly set.	setting the Oven Temperature knob to CLEAN.
Oven makes	This is the sound of the	• This is normal.
clicking noise	heating element turning
	off and on during
	cooking functions.
“F— and a number	You have a function	• If a function error code appears during the self-
or letter“ flash in	error code.	cleaning cycle, check the oven door latch. The latch
the display		may have been moved, even if only slightly, from the
		locked position. Make sure the latch is moved to the
		right as far as it will go. Turn the Oven Temperature
		knob to OFF. Allow the oven to cool for one hour.
		Put the oven back into operation.
	If the function code repeats.	• Disconnect all power to the range for at least 30
		seconds and then reconnect power. If the function
		error code repeats, call for service.
“Burning” or “oily”	This is normal in a new	• To speed the process, set a self-clean cycle for a
odor emitting from	oven and will disappear	minimum of 3 hours. See the Using the self-
the vent	in time.	cleaning oven section.
Strong odor	An odor from the insulation	• This is temporary.
	around the inside of the oven
	is normal for the first few times
	the oven is used.
Fan noise	A cooling fan may	• This is normal. The cooling fan will turn off and on.
	automatically turn on and
	off to cool internal parts.

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