GE JBP62, JBP61 Electric Range Warranty, Troubleshooting Tips Customer Service, We Will Replace

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Electric Range Warranty

All warranty service provided by our Factory Service Centers or an authorized Customer Care® technician. For service, call 800-GE-CARES.

For The Period Of:

We Will Replace:

One Year

Any part of the range which fails due to a defect in materials or workmanship.

From the date of the

During this full one-year warranty, we will also provide, free of charge, all labor

original purchase

and in-home service to replace the defective part.

 

 

Five Years

A replacement glass cooktop if it should: crack due to thermal shock; discolor;

From the date of the

crack at the rubber seal between the glass cooktop and the porcelain edge.

original purchase

It will also be replaced if the pattern wears off or if any of the radiant surface

 

units burn out. During this five-year warranty, you will be responsible for any

 

labor or in-home service.

What is Not Covered:

Safety Instructions Operating Instructions

Service trips to your home to teach you how to use the product.

Improper installation.

Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.

Damage to the glass cooktop caused by use of cleaners other than the recommended cleaning creams.

Damage to the glass cooktop caused by hardened spills of sugary materials or melted plastic that are not cleaned according to the directions in the Owner’s Manual.

Replacement of house fuses or resetting of circuit breakers.

Damage to the product caused by accident, fire, floods or acts of God.

Incidental or consequential damage to personal property caused by possible defects with this appliance.

Care and Cleaning

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

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Troubleshooting Tips Customer Service

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Contents Models RangesElectricCongratulations You Are Now Part of Our Family Service PartnershipSafety Precautions Important Safety NoticeTips Customer Service Instructions Cook Meat and Poultry THOROUGHLY…Customer Operating Instructions Care and Cleaning SELF-CLEANING OvenOven Surface Cooking Units Installing the RangeSafety Instructions Customer ServiceOperating Instructions ServiceLeveling the Range Radiant Surface UnitsCustomer Service Using the surface unitsOperating Instructions Safety Instructions CleaningAbout the radiant surface units… glass cooktops only SafetyInstructions Instructions SafetyTroubleshooting Tips Care and Cleaning Operating Selecting types of cookware. glass cooktops onlyCare and Cleaning Using the oven controlsBefore you begin… Troubleshooting TipsPreheating and Pan Placement Operating InstructionsTo Broil How to Set the Oven for BroilingBroiling Guide Broiling GuideUsing the clock and timer. on some models Cleaning Troubleshooting Safety InstructionsHow to Set an Immediate Start and Automatic Stop How to Set a Delayed Start and Automatic StopType of margarine will affect baking performance Adjust the oven thermostat-Do it yourselfCleaning Operating Instructions Troubleshooting Tips CareInstructions Operating Instructions Using the self-cleaning ovenTroubleshooting Tips Customer Service Before a Clean CycleHow to Delay the Start of Cleaning on some models Customer Service Troubleshooting TipsAfter a Clean Cycle Care Care and cleaning of the rangeSafety Instructions Operating Instructions Cleaning TroubleshootingLift-Off Oven Door Instructions SafetyCustomer Service Oven ShelvesOven Light Bulb on some models Safety Instructions Operating Instructions Painted SurfacesRemovable Storage Drawer Broiler Pan & GridOven Heating Elements Operating Instructions SafetyTips Care and Cleaning Service TroubleshootingTools needed Care and Cleaning Troubleshooting Tips Customer ServiceFor Heavy, Burned-On Soil… Cleaning the glass cooktopCustomer Service Troubleshooting Normal CleaningBefore You Call For Service… Use On when range is notClock and timer do Clean light is onClock flashes Power outageFood does not Broil properlyNot lock Oven not clean afterClean cycle Clean light flashesWe’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration We Will Replace Electric Range WarrantyTroubleshooting Tips Customer Service What is Not CoveredGE Answer Center Service Telephone Numbers
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