ERC FAULT CODE MEMORY DISPLAY
Have you ever run a service call and been told by the consumer that their range displayed an "F" fault code and when you arrive the fault is gone (cleared by the consumer) and the consumer can not remember what the code was?
Well there is now a way to "recall" the last four fault codes from the ERC memory. Care must be taken in interpreting these codes because once you determine the cause of the fault code, there is no way to clear the code(s) from the ERC memory. In other words, the history that you are looking at in the display could be a weeks worth of history, or 5 years - there is no way to tell. With this in mind, the last fault code stored in memory is the one that you should focus on, because the others may have occured a long time prior to the last one.
HOW TO DISPLAY THE FAULT CODES IN MEMORY
To read the fault code memory, follow the steps below:
1.Simultaneously press the COOKING TIME, DELAY START and number 9 pads. A history of the last four fault codes will appear in the display. NOTE: If no keypad entry is made within 5 minutes, the ERC test mode will "time out".
2.To terminate the memory fault mode press the CLEAR / OFF key pad
ERC FAULT CODE MEMORY TEST
TrueTemp
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HOW FAULT CODES ARE STORED IN MEMORY - EXAMPLE
AIf we displayed the fault code memory for a new range, one that has never experienced a fault code, we would see four zero's in the display, meaning that no fault codes are stored in memory.
BThe first time a fault code occurs, the ERC display will store the fault code in it's memory. When you read the fault code, which is stored in memory, the code will display in the far right hand digit of the clock display.
CIf a second fault code occurs, it too is stored in the ERC memory. The first fault code stored in memory scrolls to the left, and the new fault code now displays in the far right hand digit of the clock display.
DIf the same fault code repeats itself (sequencially), without being separated by a different fault code, then the repeated fault code will "stack" in memory. In other words, the repeated fault code will only display once, unless separated by a different fault code. In this example, F3 repeats itself twice, the resulting fault code memory display only shows one 3. The same would also be true if F3 repeated itself four times, the result showing in the fault code memory display would be one "3", NOT four "3"'s.
EIf a fourth fault code occurs, the ERC will scroll the previous fault codes stored in memory to the left, one digit, and store the new fault code in the far right hand digit of the clock display.
FIf a fifth fault code occurs, the ERC will continue to scroll the previous fault codes to the left, and store the new fault code in the far right hand digit of the clock display.
GIf a sixth fault code occurs, the ERC will once again scroll the previous fault codes to the left. Notice in this example the first fault code (F1), previously stored in memory is now lost. The ERC will continue to scroll the previous fault codes to the left and store the new fault code in the far right hand digit of the clock display.
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No Fault codes new range
First fault code - F1
Second fault code - F3 (scrolls left)
Third fault code - F3 (stacks)
Fourth fault code - F1 (scrolls left)
Fifth fault code - F4 (scrolls left)
Sixth fault code -
FF(scrolls left)