GE JGB902 Before you call for service…, Problem Possible Causes What To Do

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do
Top burners do not light	Plug on range is not completely	• Make sure electrical plug is plugged into a live, properly
or do not burn evenly.	inserted in the electrical outlet.	grounded outlet.
(The front right burner is
	Burner slits on the side of the	• Remove the burner heads and clean them. Check the
designed to have slightly
	burner may be clogged.	electrode area for burned-on food or grease. See the
smaller flames between
		Care and cleaning of the range section.
the 6 and 9 o’clock
positions. This is normal.)	Improper burner assembly.	• Make sure the burner parts are installed correctly.
		See the Care and cleaning of the range section.
Burner flames very	Improper air to gas ratio.	• If range is connected to LP gas, contact the person
large or yellow		who installed your range or made the conversion.
Surface burners light	The oven gas shut-off valve	• To check the oven gas shut-off valve, remove the
but oven does not	may have accidentally been	warming drawer (see the Care and cleaning of the range
	moved during cleaning or	section) and look for the gas shut-off lever at the back
	moving.	of the range.

Lever is

shown closed.

PULL TO OPEN.

Sealed burner models

50