Eurotech Appliances EDW274E, EDW294E, EDW242C, EDW254E owner manual Troubleshooting, Etching

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Etching

If you have a cloudy film on your dishes that can’t be removed, it could be etching. To prevent etching, try the following:

Use less detergent. You may be using too much for the water hardness in your area. (See page 19.)

Use a good quality dishwasher detergent.

Do not overload the machine. Water should circulate freely to ensure adequate rinsing and draining.

Fill the rinse aid dispenser (unless you have soft water in your area; in which case you may not need a rinse aid.) (See page 20.)

Use a lower water temperature setting.

Do not use the Heat Dry option.

Do not pre-rinse the dishes; just scrape off large food particles and bones.

Hard Water Spots

If you live in an area with hard water, after a time you may get hard water spots on your dishes. To remove these spots, try the following:

1.Run dishes through a normal wash program.

2.Remove all metal dishware, such as cutlery, pans, etc., from the dishwasher.

3.Do not add detergent.

4.Pour two cups of vinegar into a bowl and set the bowl face up on the bottom rack of the dishwasher.

5.Run the dishes through a Normal wash program.

If this doesn’t work, try the same process with 1/4 cup of citric acid crystals (available at most drug stores) instead of vinegar.

TROUBLESHOOTING

If you should experience a problem with your dishwasher, you should review the following list of frequently encountered situations. It could save you the cost and inconvenience of a service call.

Even though the product is under warranty, if the problem is not caused by defective product workmanship or materials, you will be charged for a service call. Refer to page 33 to determine what is and is not covered under your warranty. If you’re still not sure, contact the Eurotech Advisory Center before you call a service technician.

Detergent left in compartment

Be careful not to load items so close to the dispenser that the cover will not open to release the detergent.

The dispenser is not supposed to open when you use the Rinse program.

Your dishwasher detergent should be fresh and stored tightly closed in a cool, dry place. Old or caked detergent should be thrown away because it will not dissolve properly and will leave a gritty residue on the dishware.

Wait until you are ready to start the dishwasher to add the detergent.

If you are using the Delay program, make sure the dispenser is dry before adding the detergent.

The detergent compartment only opens in the main wash programs, not the Rinse program.

Dishwasher makes unusual noises

This usually means that something is not loaded properly. Make sure the dishes are securely in place and that nothing has fallen between the basket tines. Also, place small items in the cutlery basket and close the lid.

Dishwasher leaks

Use only unscented, granular automatic dishwasher detergent. Using a liquid detergent could cause oversudsing and leakage.

You should always use fresh detergent.

The amount of detergent needed for your dishes depends on the hardness of the water in your area. Contact your local utility company to learn the water hardness in your area then refer to the chart on page 19 to determine the amount of detergent to use.

Be careful not to overfill the rinse aid dispenser. Spilled rinse aid could cause oversudsing and lead to overflowing. Wipe away any spills with a damp cloth.

Make sure the dishwasher is level. (See the Installation Instructions section.)

Dishwasher runs too long

If the temperature of the water entering your dishwasher is below 120°, the dishwasher runs longer because it heats the water to the proper temperature for the program selected. Raising your water heater setting may help to shorten the cycle times.

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Contents English A NÇA I S Contents Important Safety Instructions Child Safety TipsPOISON1 Models EDW242C, EDW254E, EDW274E Dishwasher FeaturesDishwasher Dimensions Model EDW294EMaterials Supplied with Unit Installation InstructionsWhat YOU Need ToolsMoisture Barrier Cabinet Opening DimensionsInstalling the TOP Fill Strip on Model EDW294E MeasurementsAdjusting the Leveling Legs Moving the Machine Into PlaceOpening the EDW294E Custom Door Solid Surface Counter TOP Installations Installing the TOE KickStandard Cabinet Installations EDW294E with a TOP Fill Strip InstallationsTechnical Data Easy ConnectionWater Supply Drain Connections Important Things to Know about Drain ConnectionsElectrical Connections Grounding InstructionsConnecting AN Electric Cable Testing for LeaksItems Provided with the ONE-PIECE Door Panels Installing the ONE-PIECE Custom Door PanelFitting the EDW294E ONE-PIECE Custom Door Panel Fasten the dishwasher to the cabinet seeCustom Wood Panel Dimensions Building a Custom Wood Door Panel for Model EDW294ECustom Wood Panels That Extend to the Cabinet TOP 30-1/16 Installing a Custom Wood Panel Wood Panels the Same Height AS the Dishwasher Door 23-1/4Adjusting the Upper Basket Loading the DishwasherLoading the Upper Basket Loading the Lower Basket Loading the Cutlery BasketCutlery Caddy Detergent Dispenser Type of Detergent to USEAmount of Detergent to USE Medium Recommended Detergent Amounts Based on Water HardnessSoft HardRinse AID Indicator Light Adjusting the Amount of Rinse AID DispensedWhen to Refill the Rinse AID Dispenser Rinse AID DispenserModel EDW242C Operating Instructions EDW242C ProgramsModel EDW254E Operating Instructions Control PanelModel EDW274E Operating Instructions EDW254E ProgramsWash Rinse Program EDW274E Programs Adding AN ItemWash Wash Temp Rinse Temp Program Recommended Loads ENG Model EDW294E Operating InstructionsEDW294E Programs Program Recommended LoadsCleaning the Spray Arms Care and MaintenanceCleaning the Filters Cleaning the DoorCleaning the Water Inlet Filter Overfill ProtectionSolutions to Common Dishwashing Problems Poor washing performanceTroubleshooting EtchingError Messages on Models EDW254E, EDW274E, and EDW294E Error Messages on Models EDW242CWashing Special Items Material Safe Information and RecommendationsProduct Warranty Index EDW242C EDW254E EDW274E EDW294EISH