VI SERVICE DIAGNOSIS
TROUBLE SHOOTING
The following diagnosis is only to be used as a guide to qualified service personnel. Keating recommends that you use a qualified service company. Call
COMMON PROBLEMS | SOLUTIONS (FOLLOW IN SEQUENCE) | |
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Water always filling | 1. Clean sensors thoroughly with brush and vinegar. | |
| 2. | Adjust the sensitivity of the B Board (for the top sensor) fully clockwise. |
| 3. | If filling persists, ground out the top sensor (if filling stops, replace sensor – |
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| Part #010212). |
| 4. | If filling persists after grounding the sensor, replace the B Board (Part |
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| #001166). |
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Water never fills | 1. | Turn water switch (far right) ‘on.’ |
| 2. | Clean sensors thoroughly with the brush and vinegar. |
| 3. | Adjust the sensitivity of the B Board (for the top sensor) fully counter |
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| clockwise (follow instruction sheet). |
| 4. | Remove the wire from the top sensor. If filling begins, replace sensor (Part # |
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| 010212). |
| 5. | If water does not fill, place a jumper wire across terminals A & C on the B |
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| Board. If filling begins, replace B Board (Part # 001166). |
| 6. | If water does not fill, replace water solenoid (Part # 008133). |
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Timers counting down in the | 1. | Reset the timer (see instructions). |
wrong mode (not minutes or |
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seconds) |
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Water leaking in the rear of | 1. | Replace fill hose (Part #033495 – sold per foot) |
the pasta cooker |
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Breakers continue to trip | 1. | Ensure all wires to the contactors, breakers and elements are tight. |
| 2. | Verify water is not getting on any components. |
| 3. | Check contactors for proper operation. |
| 4. | Check continuity on elements. |
| 5. | Replace breaker. |
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Heating elements won’t | 1. | Verify operating instructions in the manual. |
come on | 2. | Clean sensors with brush and vinegar. |
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| 3. | Adjust sensitivity of the A Board (for the lower sensor) fully clockwise (follow |
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| instruction sheet). |
| 4. | Place the wire attached to the lower sensor to the ground (if heating begins, |
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| replace sensor – Part #010212). |
| 5. | If heating does not being, place a jumper wire across terminals A&C on the A |
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| Board. If heating begins, replace the A Board (Part #001167). |
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