B
APPENDIX
Basic Troubleshooting
As you troubleshoot the REO Appliance, keep the following guidelines in mind:
Do not turn off the REO Appliance using the power button on the appliance. You must verify that none of the initiators have active connections, and you should use the Shutdown/Restart option in the software console to power down the REO Appliance.
Never remove the chassis cover.
If a peripheral does not work, make sure that all connections are secure.
Using the SoftKey Reset Option
Use this option, which is available via the System Maintenance page, only when you are instructed to do so by Overland Storage Technical Support.
Important: If you click Reset, your network- and
Basic Troubleshooting W 119
