Setup Guide
Appendix A | Sharing Access to a REO 9000 Between Multiple Systems | . | . | 115 |
| Configuring Devices as Shared Devices | . | . | 116 |
| Accessing a Shared Device | . | . | 117 |
Appendix B | Basic Troubleshooting | . | . | 119 |
| Using the SoftKey Reset Option | . | . | 119 |
| Sending the Log Files to Technical Support | . | . | 120 |
| Unable to Access the REO Appliance | . | . | 120 |
| REO Appliance Does Not Start | . | . | 121 |
| Unable to Log On to the Console | . | . | 122 |
| Internet Explorer Does Not Redirect |
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| from IP Address on Windows Server 2003 | . | . | 123 |
| Browser Does Not Reflect Changes Made |
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| from Another System or Browser Window | . | . | 124 |
| Unable to Connect to the Disks via Windows Explorer | . | . | 125 |
| Perpetual Loop of Audio Alerts | . | . | 127 |
| Disabling the Audio Alarm . . . . . . . . . . . . . . . . . . . . 127 | |||
| Systems Restart When I Map a Disk Drive | . | . | 127 |
| I Forgot the New Password or Logon Name | . | . | 128 |
| Lost or Damaged REO SoftKey or |
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| Files Accidentally Deleted from the Key | . | . | 129 |
| Determining Whether a Disk Drive is Faulty |
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| or There is a Problem with the REO Appliance | . | . | 129 |
| Forcing an Add (JBOD) | . | . | 129 |
| . | . | 132 | |
| Rebuilding a Volume (RAID 5 Without Hot Spare) | . | . | 136 |
| . | . | 141 | |
| Purchasing a Spare Disk Drive | . | . | 144 |
| Does the Appliance Automatically Start After a Power Outage? . . . . 145 | |||
Appendix C | Updating the Appliance | . | . | 147 |
| Determining the Version of the Product | . | . | 147 |
| Checking For and Downloading Updates | . | . | 148 |
| Installing an Update . . . . . . . . . . . . . . . . . . . . . . . 151 | |||
| Updating the Firmware on the FC Controller | . | . | 153 |
Appendix D | Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 155 | |||
| Electromagnetic Emission. . . . . . . . . . . . . . . . . . . . . 156 | |||
| Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 | |||
| Industry Canada . . . . . . . . . . . . . . . . . . . . . . . 156 | |||
| Industrie Canada | . | . | 156 |
| FCC Notice | . | . | 156 |
| Japan Voluntary Control Council for Interference (VCCI) . . . . . . 157 | |||
| Taiwan BSMI Class A Warning | . | . | 157 |
| Declaration of Conformity . . . . . . . . . . . . . . . . . . . 158 | |||
Appendix E | Customer Support | . | . | 159 |
| Registering Your Product . . . . . . . . . . . . . . . . . . . . . 159 | |||
| Locating Additional Information for Your Product | . | . | 160 |
Glossary and Acronym List | . | . | 163 | |
Index | . | . | 167 | |
Contents W 7
