Before You Call
Solutions to Common Problems
OCCURRENCE | POSSIBLE CAUSE/SOLUTION |
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Oven smokes excessively during broiling. | Oven door is closed. Door should be open during broiling. |
| Meat too close to the broiler unit. Reposition the rack to provide more |
| clearance between the meat and the broiler. Preheat broil element for quick |
| searing operation. |
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| Meat not properly prepared. Remove excess fat from meat. Slash remaining |
| fatty edges to prevent curling, but do not cut into the lean. |
| Grid on broiler pan |
| Always place the grid on the broiler pan with the ribs up and the slots down |
| to allow grease to drip into the pan. |
| Broiler pan used without grid or grid cover with foil. DO NOT use the broiler |
| pan without the grid or cover the grid with foil. |
| Oven needs to be cleaned. Grease has built up on oven surfaces. Regular |
| cleaning is necessary when broiling frequently. Old grease or food spatters |
| cause excessive smoking. |
Poor baking results. | Many factors affect baking results. See Baking for hints, causes and |
| corrections. See Adjusting Oven Temperature. |
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| Make sure the oven door is closed. |
| Controls not set properly. Follow instructions. |
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| Interrupting a |
Soil not completely removed after self- | Failure to hand clean oven frame and door liner outside the oven door |
cleaning cycle is completed. | gasket before starting the |
| with a stiff nylon brush and water or a nylon scrubber. Do not clean the |
| oven door gasket or it will be damaged. |
| Excessive spillovers in oven. Set the |
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Flames inside oven or smoke from vent. | Excessive spillovers in oven. This is normal, especially for high oven |
| temperatures, pie spillovers or for large amounts of grease on bottom of |
| oven. Wipe up excessive spillovers. |
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