Parasound Comprehensive Service and Troubleshooting Guide for C1 Systems

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58SERVICING YOUR C 1

If All Else Fails – Call Us for Help

Call your Parasound dealer or Parasound’s Technical Service Department toll-free at

1-866-770-TECH (8324). We can often help you solve the problem, with simple diagnostic tests you can perform yourself. If we determine that your C 1 will need further inspection or servicing, we will:

a)refer you to an authorized Parasound repair center near you, or

b)authorize return of the unit to us and advise you of the correct procedure.

Procedure for Returning your C 1 to Parasound for Service

If we determine that you should send your C 1 to Parasound, we’ll give you a Return Authorization (RA) number. This RA number must be clearly marked on the outer carton only.

IMPORTANT: Enclose a copy of your original purchase receipt. A unit is eligible for warranty repair ONLY when the receipt shows that the unit was purchased from an Authorized Parasound Dealer. A unit obtained through unauthorized channels is not eligible for warranty repair. Parasound is not responsible for any sellers’ misrepresentations about our warranties or other service policies.

For a non-warranty repair, contact us for an estimate of the repair charges before you ship the unit to us. The same packing and Return Authorization number procedures apply.

We do not accept any of the following:

Units with collect shipping charges

Units without a valid RA number

Units without a suitable shipping carton

Units that show visible or audible evidence of shipping damage caused by improper packing

For a non-warranty repair, contact us for an estimate of the repair charges before you ship the unit to us. The same packing and Return Authorization number procedures apply.

Important Notice – Shipping the C 1

Before shipping the unit to Parasound, you MUST re-pack the unit into its fitted foam inserts and its original carton. If you do not have the original packing cartons and foam inserts, call us for new packing materials that we can provide to you for a nominal charge. Use of any other carton and packing materials will probably result in shipping damage, and refusal of the unit. Common carriers such as UPS seldom pay claims for damage incurred during shipment when a product is surrounded only with Styrofoam “peanuts” or otherwise improperly packed.

We cannot stress enough the importance of properly packing your C 1. Shipping damage resulting from inadequate packing can cost you a lot of money and significantly increase the time required for repair.

Ship the unit with adequate insurance. Once warranty repairs have been performed, the unit will be returned to you via prepaid UPS within the continental United States.

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Contents Controller Congratulations, and Thank You for Choosing Parasound Thank YOUParasound Staff Keeping Records for Future Reference Table of Contents Unpacking Your C Unpacking and Placement Guidelines for the CPlacement Guidelines Rack Mounting Your Parasound CGetting Started Making Connections a PreviewAC Connection and Power Getting StartedControls and Operation N t r o l l e rGetting Started Main Operations On-Off, Volume, Source Selection Using the Main ControlsOn-Off Using the Main Controls Volume and MutingUsing Audio Recorders Changing Your Listening and Viewing SourceSelecting Sound Patterns Listening Modes Online Sources for Further Information Listening Modes and the Signals They Work With DTSUsing the Status and Info Buttons and the Displays Dual-Zone OperationUsing the Master and Sidekick Remotes Master Remote and the C 1 ControllerUsing the Master and Sidekick Remotes 3 of the C1/C2 Menu Using the Master and Sidekick Remotes2 of the C1/C2 Menu Printed Buttons and the CCircular thumbpad on the Master remote changes the C Controlling Other Components In Your System Using the SideKick For Further Information ADJUSTMENTS, MENUS, and Setup Navigating the Setup MenusADJUSTMENTS, MENUS, and Setup Audio Setup Dolby/DTS SetupPreset Setup Woofers sound distorted and could, in very rare casesSpeaker Setup Level Setup Distance SetupAux Programmable Channel Setup Programming Aux Channels 9 Ch 9 or 10 Config Setup brings up this submenuMix Levels Level and Distance Autocalibrate Source Setup Front-panel knob on the C2. When you have changedPlay some music that you know has high peak levels, Display Setup NtscTrigger Setup THX Audio SetupHalo Setup Software Parasound Halo SetupConnecting Audio and Video Sources and Recorders Connection TypesConnecting Audio and Video Sources and Recorders General Rules When Connecting Sources to the CConnecting a DVD Or Other Video Source Component to the C Connecting a CD or Other Audio Source Component to the CWhat You May Need Component Connecting a Multichannel Source to the C Component Video Inputs and OutputsConnecting a Balanced-Output Audio Source OutputConnecting Recorders Composite Video Digital Audio Record Out OutputsAnalog Recording Via the Tape Monitor Jacks Connecting a Digital Audio Recorder Connecting a Video Recorder Video Inputs Video OutputsConnecting the Audio and Video Outputs Main Audio OutputsConnecting the Audio and Video Outputs Amplifier AlternativesConnecting the Audio and Video Outputs Connecting Video DisplaysConnecting a Second Entertainment Zone Parasound Products, IncProgramming New Channels Input/Output Summary RS-232 Control Control ConnectionsIR Inputs Control Connections Volt TriggersTroubleshooting Guide Trouble Probable Cause RemedyTroubleshooting Guide HeadphonesRemote control does If All Else Fails Call Us for Help Procedure for Returning your C 1 to Parasound for ServiceServicing Your C Important Notice Shipping the CTechnically Speaking Balanced and Unbalanced Analog Audio ConnectionsTechnically Speaking Preventing or Minimizing Hum and BuzzUsing Unmatched Power Amplifiers Helpful Web Addresses Parasound C 1 Design Overview Audio and Video Circuit Path TopologiesParasound C 1 Design Overview Parasound C 1 Specifications Index Index Parasound Products, Inc Battery Street, San Francisco, CA

Halo C1 Controller specifications

The Parasound Halo C1 Controller emerges as a premium choice for audio enthusiasts seeking high-performance home theater solutions. This exceptional product combines innovative technology with user-friendly features, ensuring an unparalleled listening experience for both music and movie lovers.

At its core, the Halo C1 Controller serves as a powerful preamplifier and processor, designed to manage and control audio and video signals effectively. It is equipped with a balanced XLR input and multiple RCA inputs, allowing seamless integration with various audio sources. With support for high-resolution audio formats, including PCM and DSD, the Halo C1 delivers pristine sound quality that enhances the listening experience.

One of the defining characteristics of the Halo C1 is its advanced digital processing capabilities. The unit features Dolby Digital and DTS decoding, along with several proprietary audio technologies that elevate its performance. Its ability to upmix stereo signals into multi-channel formats contributes to an immersive surround sound experience, making it an ideal companion for both music playback and movie watching.

The Halo C1 also boasts an intuitive user interface, complete with an easy-to-navigate on-screen display. This feature simplifies the setup and configuration process, allowing users to personalize their audio experience to suit their preferences. For added convenience, the C1 supports remote control operation, enabling users to adjust settings without leaving their seats.

In terms of connectivity, the Halo C1 provides an impressive array of options. It includes HDMI inputs and outputs, ensuring compatibility with modern AV equipment and facilitating the transmission of high-definition video alongside high-fidelity audio. Additionally, it features variable and fixed outputs, making it adaptable for different system configurations.

Another standout feature of the Halo C1 is its robust power supply. The unit employs a toroidal transformer, ensuring clean and stable power delivery that translates into superior sound performance. This design choice minimizes power supply noise, which can adversely affect audio quality.

In conclusion, the Parasound Halo C1 Controller is a sophisticated and versatile audio solution that caters to both audiophiles and home theater enthusiasts. With its exceptional performance, advanced technology, and user-friendly features, the Halo C1 stands out as a key component for creating a high-quality audio and video experience in any home entertainment system. Its ability to adapt and enhance the listening experience makes it a worthy investment for anyone serious about sound quality.