Main
Page
Contents
Additional printer setup..................................................................15
Loading paper and specialty media.............................................36
Paper and specialty media guide..................................................46
Clearing jams.....................................................................................63
Understanding printer menus.......................................................70
Understanding printer messages...............................................101
Maintaining the printer.................................................................111
Administrative support.................................................................137
Troubleshooting.............................................................................140
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Safety information
Learning about the printer
Finding information about the printer
Setup
information
Help
Printer configurations
Basic model
Fully configured model
Selecting a location for the printer
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Understanding the printer control panel
Additional printer setup
Installing internal options
Available options
Memory cards
Accessing the system board to install internal options
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2
Installing a memory card
1
Page
Installing a flash memory card
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Installing hardware options
Installing a 650-sheet duo drawer
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Verifying printer setup
Printing menu settings pages
1 2
Printing a network setup page
Setting up the printer software
Installing printer software
Using the World Wide Web
Updating available options in the printer driver
Setting up wireless printing
Information you will need to set up the printer on a wireless network
Installing the printer on a wireless network (Windows)
Installing the printer on a wireless network (Macintosh)
Prepare to configure the printer
Enter the printer information
Configure the printer for wireless access
Configure your computer to use the printer wirelessly
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Installing the printer on a wired network
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Loading paper and specialty media
Linking and unlinking trays
Linking trays
Unlinking trays
Assigning a Custom Type <x> name
Setting the Paper Size and Paper Type
Configuring Universal paper settings
Specify a unit of measurement
Specify the paper height and width
Loading the standard 250-sheet tray
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Loading the optional 650-sheet duo drawer
Using the multipurpose feeder
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Using the manual feeder
For Windows users:
For Macintosh users:
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Paper and specialty media guide
Paper guidelines
Paper characteristics
Weight
Curl
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Storing paper
Supported paper sizes, types, and weights
Paper sizes supported by the printer
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Paper types supported by the printer
Paper types and weights supported by the printer
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Paper capacities
Input capacities
Output capacity
Using recycled paper and other office papers
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Printing
Printing a document
For Windows users
For Macintosh users
Printing specialty documents
Tips on using letterhead
Tips on using transparencies
Tips on using envelopes
Tips on using paper labels
Tips on using card stock
Printing from a flash drive
Printing information pages
Printing a font sample list
Printing a directory list
Printing the print quality test pages
Canceling a print job from the printer control panel
Canceling a print job from the computer
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Clearing jams
Avoiding jams
Paper tray recommendations
Paper recommendations
Envelope recommendations
Understanding jam numbers and locations
1
2
3 4
5 6
200 paper jam
201 paper jam
202 paper jam
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230 paper jam
235 paper jam
242 paper jam
250 paper jam
Understanding printer menus
Menus list
Supplies menu
Paper menu
Default Source menu
Paper Size/Type menu
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Page
Paper Texture menu
Paper Weight menu
Paper Loading menu
Custom Types menu
Universal Setup menu
Reports
Menu Settings Page menu
Device Statistics menu
Network Setup Page menu
Profile List menu
Network/Ports
Active NIC menu
Network menu
Wireless menu
USB menu
Settings
General Settings menu
Setup menu
Finishing menu
Quality menu
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Utilities menu
PDF menu
PostScript menu
PCL Emul menu
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Image menu
PictBridge menu
Flash drive menu
Understanding printer messages
List of status and error messages
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Load single sheet feeder with <custom string>
Load single sheet feeder with <size>
Load single sheet feeder with <type> <size>
Output Bin Full
Power Saver
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Page
35 Insufficient memory to support Resource Save feature
37 Insufficient memory to collate job
37 Insufficient memory for Flash memory Defragment operation
38 Memory Full
39 Complex page, some data may not have printed
51 Defective flash detected
52 Not enough free space in flash memory for resources
53 Unformatted flash detected
54 Standard <x> software error
54 Standard network software error
58 Too many trays attached
59 Incompatible tray <x>
82 Replace waste toner box
82.yy Waste toner box missing
82.yy Waste toner box nearly full
201.yy Paper jam <area name>
202.yy Paper jam <area name>
230.yy Paper jam <area name>
235.yy Paper jam <area name>
24x.yy Paper jam <area name>
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Maintaining the printer
Storing supplies
Conserving supplies
Checking the status of supplies
Checking the status of supplies from the printer control panel
Ordering supplies
Ordering toner cartridges
Ordering imaging kits
Ordering a waste toner bottle
Replacing supplies
Replacing the waste toner bottle
1 2
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Replacing a black imaging kit
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Page
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Page
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Replacing a black and color imaging kit
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Replacing a toner cartridge
4
5
6
Replacing a developer unit
1
2
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Cleaning the exterior of the printer
Recycling Lexmark products
Moving the printer
Before moving the printer
Moving the printer to another location
Shipping the printer
Administrative support
Restoring the factory default settings
Adjusting Power Saver
Using the Embedded Web Server
Setting up e-mail alerts
Configuring supply notifications
Copying printer settings to other printers
Troubleshooting
Solving basic printer problems
Solving printing problems
CHECK TO SEE IF THE PAPER TRAY IS EMPTY
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Tray linking does not work
L OAD THE SAME SIZE AND TYPE OF
U SE THE SAME P APER S IZE AND P APER T YPE
Solving option problems
Option does not operate correctly or quits after it is installed
RESET THE PRINTER
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1 2 3
Solving paper feed problems
Paper frequently jams
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Paper jam message remains after jam is cleared
Page that jammed does not reprint after you clear the jam
Solving print quality problems
Isolating print quality problems
3 4
5
6
Blank pages
Characters have jagged or uneven edges
CHECK THE PRINT QUALITY SETTINGS
MAKE SURE DOWNLOADED FONTS ARE SUPPORTED
Clipped images
CHECK THE GUIDES
CHECK THE PAPER SIZE SETTING
1 2
Dark lines
Incorrect margins
CHECK THE PAPER SIZE SETTING
1 2
CHECK THE PAGE SIZE SETTING
Light colored line, white line, or incorrectly colored line
Paper curl
These are possible solutions. Try one or more of the following:
Make sure the Paper Type setting matches the paper loaded in the tray.
HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY?
Print is too dark
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
Print is too light
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
MAKE SURE COLOR SAVER IS SET TO OFF
T HE TONER MAY BE
A TONER CARTRIDGE MAY BE DEFECTIVE
Repeating defects
REPEATING MARKS OCCUR REPEATEDLY ONLY IN ONE COLOR AND MULTIPLE TIMES ON A PAGE
Page
1 2
CHECK THE PAPER TEXTURE SETTING
Toner specks
IS THERE TONER IN THE PAPER PATH?
Transparency print quality is poor C
1 2
ABCDEABCDE
REMOVE AND REINSTALL THE TONER CARTRIDGES
2
3 4
FAQ about color printing
1 2
Manual Color menu
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8
9
Contacting Customer Support
Notices
Product information
Edition notice
UNITED STATES GOVERNMENT RIGHTS
Trademarks
Federal Communications Commission (FCC) compliance information statement
Exposure to radio frequency radiation
Industry Canada notices
Industry Canada compliance statement
Avis de conformit aux normes de lindustrie du Canada
Industry Canada radio interference statement
European Community (EC) directives conformity
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Power consumption
Product power consumption
Power Saver
Off mode
Total energy usage
Statement of Limited Warranty
Lexmark International, Inc., Lexington, KY
Limited warranty
Limited warranty service
Extent of limited warranty
Limitation of liability
Additional rights
DEVICE PATENT LICENSE
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS
DEVICE LICENSE AGREEMENT
LEXMARK SOFTWARE LICENSE AGREEMENT
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3
4
5
a
b
c
10
11
12
13
14
MICROSOFT CORPORATION NOTICES
Index
Numerics
A
B
C
F
G
H
I
J
O
P
Q
R
S
T
U
W
Y