Lexmark C54x Series manual

C54x Series

User's Guide

www.lexmark.com

Contents

Main Page Contents Additional printer setup..................................................................15 Loading paper and specialty media.............................................36 Paper and specialty media guide..................................................46 Clearing jams.....................................................................................63 Understanding printer menus.......................................................70 Understanding printer messages...............................................101 Maintaining the printer.................................................................111 Administrative support.................................................................137 Troubleshooting.............................................................................140 Page Page Safety information Learning about the printer Finding information about the printer Setup information Help Printer configurations Basic model Fully configured model Selecting a location for the printer Page Understanding the printer control panel Additional printer setup Installing internal options Available options Memory cards Accessing the system board to install internal options Page 2 Installing a memory card 1 Page Installing a flash memory card Page Installing hardware options Installing a 650-sheet duo drawer Page Verifying printer setup Printing menu settings pages 1 2 Printing a network setup page Setting up the printer software Installing printer software Using the World Wide Web Updating available options in the printer driver Setting up wireless printing Information you will need to set up the printer on a wireless network Installing the printer on a wireless network (Windows) Installing the printer on a wireless network (Macintosh) Prepare to configure the printer Enter the printer information Configure the printer for wireless access Configure your computer to use the printer wirelessly Page Installing the printer on a wired network Page Page Loading paper and specialty media Linking and unlinking trays Linking trays Unlinking trays Assigning a Custom Type <x> name Setting the Paper Size and Paper Type Configuring Universal paper settings Specify a unit of measurement Specify the paper height and width Loading the standard 250-sheet tray Page Loading the optional 650-sheet duo drawer Using the multipurpose feeder Page Page Using the manual feeder For Windows users: For Macintosh users: Page Paper and specialty media guide Paper guidelines Paper characteristics Weight Curl Unacceptable paper Selecting paper Selecting preprinted forms and letterhead Storing paper Supported paper sizes, types, and weights Paper sizes supported by the printer Page Paper types supported by the printer Paper types and weights supported by the printer Page Paper capacities Input capacities Output capacity Using recycled paper and other office papers Page Printing Printing a document For Windows users For Macintosh users Printing specialty documents Tips on using letterhead Tips on using transparencies Tips on using envelopes Tips on using paper labels Tips on using card stock Printing from a flash drive Printing information pages Printing a font sample list Printing a directory list Printing the print quality test pages Canceling a print job from the printer control panel Canceling a print job from the computer Page Clearing jams Avoiding jams Paper tray recommendations Paper recommendations Envelope recommendations Understanding jam numbers and locations 1 2 3 4 5 6 200 paper jam 201 paper jam 202 paper jam Page 230 paper jam 235 paper jam 242 paper jam 250 paper jam Understanding printer menus Menus list Supplies menu Paper menu Default Source menu Paper Size/Type menu Page Page Paper Texture menu Paper Weight menu Paper Loading menu Custom Types menu Universal Setup menu Reports Menu Settings Page menu Device Statistics menu Network Setup Page menu Profile List menu Network/Ports Active NIC menu Network menu Wireless menu USB menu Settings General Settings menu Setup menu Finishing menu Quality menu Page Utilities menu PDF menu PostScript menu PCL Emul menu Page Image menu PictBridge menu Flash drive menu Understanding printer messages List of status and error messages Page Load single sheet feeder with <custom string> Load single sheet feeder with <size> Load single sheet feeder with <type> <size> Output Bin Full Power Saver Page Page 35 Insufficient memory to support Resource Save feature 37 Insufficient memory to collate job 37 Insufficient memory for Flash memory Defragment operation 38 Memory Full 39 Complex page, some data may not have printed 51 Defective flash detected 52 Not enough free space in flash memory for resources 53 Unformatted flash detected 54 Standard <x> software error 54 Standard network software error 58 Too many trays attached 59 Incompatible tray <x> 82 Replace waste toner box 82.yy Waste toner box missing 82.yy Waste toner box nearly full 201.yy Paper jam <area name> 202.yy Paper jam <area name> 230.yy Paper jam <area name> 235.yy Paper jam <area name> 24x.yy Paper jam <area name> Page Maintaining the printer Storing supplies Conserving supplies Checking the status of supplies Checking the status of supplies from the printer control panel Ordering supplies Ordering toner cartridges Ordering imaging kits Ordering a waste toner bottle Replacing supplies Replacing the waste toner bottle 1 2 Page Page Replacing a black imaging kit Page Page Page Page Page Replacing a black and color imaging kit Page Page Page Page Replacing a toner cartridge 4 5 6 Replacing a developer unit 1 2 Page Page Page Page Cleaning the exterior of the printer Recycling Lexmark products Moving the printer Before moving the printer Moving the printer to another location Shipping the printer Administrative support Restoring the factory default settings Adjusting Power Saver Using the Embedded Web Server Setting up e-mail alerts Configuring supply notifications Copying printer settings to other printers Troubleshooting Solving basic printer problems Solving printing problems CHECK TO SEE IF THE PAPER TRAY IS EMPTY MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Tray linking does not work L OAD THE SAME SIZE AND TYPE OF U SE THE SAME P APER S IZE AND P APER T YPE Solving option problems Option does not operate correctly or quits after it is installed RESET THE PRINTER CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 2 3 Solving paper feed problems Paper frequently jams MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Paper jam message remains after jam is cleared Page that jammed does not reprint after you clear the jam Solving print quality problems Isolating print quality problems 3 4 5 6 Blank pages Characters have jagged or uneven edges CHECK THE PRINT QUALITY SETTINGS MAKE SURE DOWNLOADED FONTS ARE SUPPORTED Clipped images CHECK THE GUIDES CHECK THE PAPER SIZE SETTING 1 2 Dark lines Incorrect margins CHECK THE PAPER SIZE SETTING 1 2 CHECK THE PAGE SIZE SETTING Light colored line, white line, or incorrectly colored line Paper curl These are possible solutions. Try one or more of the following: Make sure the Paper Type setting matches the paper loaded in the tray. HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? Print is too dark CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS Print is too light CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS MAKE SURE COLOR SAVER IS SET TO OFF T HE TONER MAY BE A TONER CARTRIDGE MAY BE DEFECTIVE Repeating defects REPEATING MARKS OCCUR REPEATEDLY ONLY IN ONE COLOR AND MULTIPLE TIMES ON A PAGE Page 1 2 CHECK THE PAPER TEXTURE SETTING Toner specks IS THERE TONER IN THE PAPER PATH? Transparency print quality is poor C 1 2 ABCDEABCDE REMOVE AND REINSTALL THE TONER CARTRIDGES 2 3 4 FAQ about color printing 1 2 Manual Color menu Page 8 9 Contacting Customer Support Notices Product information Edition notice UNITED STATES GOVERNMENT RIGHTS Trademarks Federal Communications Commission (FCC) compliance information statement Exposure to radio frequency radiation Industry Canada notices Industry Canada compliance statement Avis de conformit aux normes de lindustrie du Canada Industry Canada radio interference statement European Community (EC) directives conformity Page Page Page Power consumption Product power consumption Power Saver Off mode Total energy usage Statement of Limited Warranty Lexmark International, Inc., Lexington, KY Limited warranty Limited warranty service Extent of limited warranty Limitation of liability Additional rights DEVICE PATENT LICENSE LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS DEVICE LICENSE AGREEMENT LEXMARK SOFTWARE LICENSE AGREEMENT 1 2 3 4 5 a b c 10 11 12 13 14 MICROSOFT CORPORATION NOTICES Index Numerics A B C F G H I J O P Q R S T U W Y