Nortel Networks NN10043-113 manual

Contents

Main ii Copyright 2003 Nortel Networks Trademarks Restricted rights legend Statement of conditions iii Nortel Networks Inc. software license agreement Page Contents Welcome.....................................................xix Chapter 1 GettingStarted.................................................1 Chapter 2 AdministrationOverview........................................11 Chapter 3 Domain Management. . .........................................23 Chapter 4 IPCMs.......................................................41 Page Page Appendix A Provisioning Sequence ........................................145 Appendix B Understanding TelephonyRouting and Translations................149 Appendix C 911Emergency Notification ....................................181 Index .......................................................195 Figures Page Page Page Page Page Tables Page Welcome Overview Audience What is not covered Text and graphic conventions Acronyms Welcome xxi Related publications How to get help Chapter 1 Getting Started SIP Provisioning Client overview SIP Provisioning Client features System requirements Minimum hardware and software requirements Recommended hardware and software requirements Starting the SIP Provisioning Client Page Using the online help Settinguptimezones Setting up times zones in the United States Selecting a time zone Page Creating a new time zone Modifying or Deleting a time zone Changing the admin password Exiting the SIP Provisioning Client Page Chapter 2 Administration Overview 12 Chapter2 AdministrationOverview SIP Provisioning roles, rights, and tasks The followingtable provides an overview of the SIP Provisioning tasks. Tabl e 1 SIP Provisioning tasksoverview Page Page Understanding provisioning roles and rights Limiting access to a domain System administrator provisioning role Creating a new provisioning role Listing provisioning roles Page Creating a new administrator Listing administrators Page Page Chapter 3 Domain Management Introduction to domains Domain types Root domain Subdomain Foreign domain Adding a local root domain Page Page Chapter 3 Domain Management 29 Tabl e 4 Crea te new domain parameters 30 Chapter 3 Domain Management Tabl e 4 Crea te new domain parameters Adding a subdomain Page Adding a foreign domain Listing/modifying a local or foreign domain Page Deleting a local domain Deleting a foreign domain Banning a user Setting up ban list Viewing a list of bannedusers Defining user device status reasons Adding a status reason Viewing status reasons Page Chapter 4 IPCMs What is an IPCM? Adding an IPCM cluster 2Click Save. Assigning and modifying IPCMs to a domain Page Deleting an IPCM cluster Listing physical IPCMs Page Chapter 5 Voice Mail Servers Voice mail server types Provisioning a SIP-based voice mail server Adding a SIP-based voice mail server Page Chapter 5 Voice Mail Servers 53 Figure 32 VoiceMai l Servers window (SIP) Adding a phantom voicemail server user Tabl e 7 SIP- based voice mail parameters Provisioning a Trunk-based voice mail server Adding a Trunk-based voice mail server Page Chapter 5 Voice Mail Servers 57 Table 8 SMDIparameter s Page Chapter 5 Voice Mail Servers 59 Tabl e 9 PRI G ateway connection parameters Provisioning a Line-based voice mail server Adding a Line-based voice mail server Page Chapter 5 Voice Mail Servers 63 Table 10 4Click Nextto enter general information about the Line-based server (Figure39). Page Chapter 5 Voice Mail Servers 65 6Click Nextto provision the lines for the gateway (Figure 41). Tabl e 11 Line-based voice mail server general parameter information Page Assigning a user to a provisioned voice mail server Listing/modifying/deleting a voice mail server Using CPL scripts with voice mail Page Chapter 6 Defining and Assigning Services Defining service parameters Page Chapter 6 Defining and Assigning Services 73 Tabl e 13 Services parameters and options 74 Chapter 6 Defining and Assigning Services Assigning services to a domain Page Page Page Chapter 7 Assigning Services and Creating Service Packages Understanding service packages Listing available services Page Chapter 7 Assigning Services and Creating Service Packages 81 Tabl e 14 Services parameters and options 82 Chapter7 AssigningServices and Creating Service Packages Assigning services to a service package Page Page Creating a service package Listing/modifying/deleting service packages Page Assigning service packages to domains and subdomains To assign a service package to a domain or subdomain Upgrading and downgrading service packages Chapter 8 User Management Managing user functions Page Chapter 8 User Management 93 Tabl e 15 Adduser parameter descriptions 94 Chapter 8 User Management 4Click Save. Tabl e 15 Add user parameter descriptions Adding a blended user Page Page Page Adding i2004 Internet Telephone capability for a user 100 Chapter 8 User Management Table 1 6 i2004 properties Adding a conference server user and route Adding a conference server user and route using the SIP Provisioning Client Page Adding conference server routes using the SIP Personal Agent Setting up rules for the conference server route Customizing service packages Listing/modifying/deleting users Page Page Page Listing/modifying/deleting blended aliases Page Chapter 9 Managing i2004 Internet Telephones Adding an i2004 Internet Telephone Page Chapter 9 Managing i2004 Internet Telephones 113 Tabl e 17 i2004Internet Telephone parameters 114 Chapter 9 Managing i2004 Internet Telephones Tabl e 17 i2004Internet Telephone parameters Page Listing an i2004 Internet Telephone Page Page Deleting an i2004 Internet Telephone Page Chapter 10 Telephony Routes Adding Class of Service (COS) information Page Adding a telephony route Chapter 10 Telephony Routes 125 Tabl e 19 Telephonyroute parameter information Page Chapter 10 Telephony Routes 127 Tabl e 20 Telephonyroute parameters wi ndow (Private, SIP,Gateway) Listing a telephony route Adding a route list Page Listing a route list List of RouteLists Using the translation verification tool Page Setting up an interworking profile with the Communications Server 2000 (CS2000) Page Chapter 11 Gateways Introduction to gateways Adding a gateway Listing a gateway Adding a gateway route Page Listing a gateway route Adding a gateway trunk group Listing a gateway trunk group Page Page 145 SIP Provisioning Client User Guide Appendix A Provisioning Sequence This sectiondescribes the sequence of provisioning tasks. Sequence of tasks The followingtable provides a step by step provisioning sequence. Tabl e 22 SIP Provisioning Client provisioning sequence 146 Provisioning Sequence Provisioning Sequence 147 Page Appendix B Understanding Telephony Routing and Translations Telephony routing concepts Subdomains Class of Service SIP Application Module routing stages Telephony routing terminology Route lists Example of telephony route redirection between domains Example of telephony route redirection between subdomains Routes Private telephony routes SIP and gateway routes Sample dial plan for telephony routes Provisioning domains, subscribers, and COS Page Appendix B Understanding Telephony Routing and Translations 157 Example dial plan assignments Dial plan description The followingprovides further description of the dial plans: Tabl e 23 Example dial plan data Tabl e 24 Dial plan for abc.com and xyz.com Telephony route provisioning scenario and examples Step 1: Create the parent and subdomains Page Page Step 3: Create the subscribers and assign the COS Page Page Step 4: Create gateways, gateway routes and trunk groups Step 5: Create the telephony routes Adding a private route to subdomain rich.abc.com Page Adding SIP routes to abc.com and xyz.com Page Page Adding a gateway route to abc.com Page Step 6: Create the telephony route lists and assign COS Page Page Page Step 7: Test the telephony routing configuration Page Page Appendix C 911 Emergency Notification 911 emergency notification terms and concepts Setting up Instant Message Notifications Using the SIP Provisioning Client to add emergency subscribers and telephony routes Creating a COS for the 911 notification Adding a gateway, gateway route, and trunk group (Figure 132). Page Adding a private telephony route Page Adding a gateway telephony route Adding an emergency subscriber Page Adding an OSN subscriber Using the SIP Personal Agent to route 911 emergency notifications Setting up a route list for the emergency subscriber Setting up a rule for the emergency notification route Page Index Numbers A B C D E F G H L M N O P R S T U V W