D TECHNICAL SUPPORT

3Com provides easy access to technical support information through the variety of services described in this appendix.

On-line Technical Services

3Com offers worldwide product support seven days a week,

24 hours a day, through the following on-line systems:

3Com Bulletin Board Service (3ComBBS)

World Wide Web site

3ComForum on CompuServe®

3ComFactsSM automated fax service

3Com Bulletin Board Service

3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available via modem or ISDN seven days a week, 24 hours a day.

Access by Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit.

Call the telephone number nearest you:

Country

Data Rate

Telephone Number

 

 

 

 

 

Australia

up to 14400 bps

(61)

(2)

9955 2073

France

up to 14400 bps

(33)

(1)

69 86 69 54

Germany

up to 9600 bps

(49)

(89) 627 32 188 or (49) (89) 627 32 189

Hong Kong

up to 14400 bps

(852) 2537 5608

Italy (fee required)

up to 14400 bps

(39)

(2)

273 00680

 

 

 

 

 

(continued)

 

 

 

 

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3Com 10/100BASE-T4 PCI manual Technical Support, On-line Technical Services, 3Com Bulletin Board Service