Manuals / Brands / Computer Equipment / Network Router / 3Com / Computer Equipment / Network Router

3Com 3C13840, 3C13880 7.3 Troubleshooting Application Image Upgrade

1 94

Download 94 pages, 2.94 Mb

3Com Router 6000 Family

Installation Manual

Chapter 7

Troubleshooting

3Com Corporation

7-2

Data bits: 8

Stop bit: 1

Parity: None

Flow control: None

Terminal emulation: VT100

Reconfigure the parameters if their values are different.

7.3 Troubleshooting Application Image Upgrade

Symptom 1:

Start the router and upgrade VRP software using TFTP. The console screen displays:

DownLoad Program To Flash Through Net Port

boot device : ErrDev

unit number : 0

processor number : 0

file name : Router6000.bin

inet on ethernet (e) : 1.1.1.1

host inet (h) : 1.1.1.2

user (u) : user

ftp password (pw) : password

flags (f) : 0x80

Loading... Loading Failed

Solution:

Fault occurs due to selection of the incorrect boot device ErrDev.

Change ErrDev to wancom, the application upgrade device of the Router 6000.

Symptom 2:

Start the router and upgrade the application image using TFTP. The console screen displays:

DownLoad Program To Flash Through Net Port

boot device : wancom

unit number : 0

processor number : 0

file name : Router6000.bin

inet on ethernet (e) : 1.1.1.1

host inet (h) : 1.1.1.2

user (u) : user

ftp password (pw) : password

flags (f) : 0x80

Contents

Main Installation Guide 3C13840 3C13880 3Com Corporation 350 Campus Drive Marlborough, MA 01752-3064 Table of Contents Page Page Chapter 1 Router Overview 1.1 Introduction I. Abundant FIC options II. Ethernet access III. ATM and DSL V. Data security and reliability VI. Online software upgrading VII. Abundant fault isolation methods VIII. Regulatory compliance 1.2 Router Model and Structure 1.2.1 3Com Router 6040 1.2.2 3Com Router 6080 1.3 System Description 1.4 Generic Modules 1.4.1 RPU2 I. Specifications II. LED and button III. Interface IV. Encryption daughter card 1.4.2 PSU I. Functions II. Appearance III. LED 1.4.3 FAN module I. Functions II. Appearance 1.4.4 FICs Chapter 2 Preparing for Installation 2.1 General Site Requirements 2.1.1 Temperature and Humidity 2.1.2 Cleanness 2.1.3 ESD Prevention 2.1.4 Electromagnetic Compatibility 2.1.5 Lightning Protection 2.1.6 Checking the Rack 2.2 Safety Precautions 2.3 Unpacking Check 2.4 Installation Tools and Meters and Equipment 3Com Router 6000 Family Installation Manual Chapter 4 Starting and Configuring the Route r Chapter 3 Installing The Router 3.1 Installation Flow Figure 3-1 Installing flow Caution: Before installing your router, make sure that: 3.2 Installing the Cabinet/Rack 3.3 Mounting the Router 3.3.1 Rack-Mounting the Router 3.3.2 Mounting the Router on a Tabletop 3.4 Installing the Generic Modules 3.5 Connecting the PGND 3.6 Connecting the Power Cord 3.6.1 Connecting the AC-Input Power Cord I. AC-input power supply II. AC power socket (recommended) III. Connecting the AC-input Power Cord 3.6.2 Connecting the DC-Input Power Cord I. DC-input power supply II. Connecting the DC-input power cord 3.7 Connecting the Console Terminal I. Console port II. Console cable III. Connecting the console cable 3.8 Connecting the Router to a LAN I. Ethernet interface II. Ethernet cable III. Connecting the Ethernet cable 3.9 Connecting the Router to a WAN I. AUX port II. AUX cable III. Connecting the AUX cable 3.10 Verifying Installation Chapter 4 Starting and Configuring the Router 4.1 Starting the Router 4.1.1 Setting up a Configuration Environment I. Connecting the router to a console terminal II. Setting terminal parameters Page Page Page 4.1.2 Powering on the Router I. Checking before power-on II. Powering on the router III. Checking/Operating after power-on 4.1.3 Boot Process of the RPU2 Page 4.2 Router Configuration Basics 4.2.1 Basic Configuration Procedures 4.2.2 Command Line Interface I. Characteristics of the command line interface II. Command line interface 4.2.3 Arranging Slots and Numbering Interfaces Page Chapter 5 Maintaining Software 5.1 Overview 5.2 Maintaining Software of the RPU2 5.2.1 Boot Menu Page Page 5.2.2 Upgrading Software Using Xmodem I. Upgrading the application image Page II. Upgrading the entire Boot ROM program III. Upgrading the extended segment of the Boot ROM image 5.2.3 Backing Up/Restoring the Extended Segment of the Boot ROM Image I. Backing up the extended segment of the Boot ROM image to the Flash II. Restoring the extended segment of the Boot ROM image from Flash 5.2.4 Upgrading the Application Image Using TFTP 5.3 Dealing with a Router Password Loss Chapter 6 Maintaining Hardware 6.1 Preparing Tools 6.2 Removing/Installing PSUs 6.2.1 Removing a PSU 6.2.2 Installing a PSU 6.3 Removing/Installing the Fan Module 6.3.1 Removing the Fan Module 6.3.2 Installing the Fan Module 6.4 Removing/Installing the Main Control Board 6.4.1 Removing the RPU2 6.4.2 Installing the RPU2 6.5 Replacing the SDRAM I. Removing the RPU II. Removing the SDRAM III. Installing an SDRAM IV. Installing the RPU 6.6 Removing/Installing the Encryption Daughter Card 6.6.1 Removing the Encryption Daughter Card 6.6.2 Installing the Encryption Daughter Card Chapter 7 Troubleshooting 7.1 Troubleshooting the Power System 7.2 Troubleshooting the Configuration System 7.3 Troubleshooting Application Image Upgrade Page Page Chapter 8 Installing B68 Cabinets 8.1 Installation Requirements and Procedures 8.1.1 Planning the Site 8.1.2 General Installation Procedures 8.2 Mounting Cabinets on the Concrete Floor 8.2.1 Components of Integrated Anchor Strips 8.2.2 Installation Flow 8.2.3 Positioning Cabinets I. Marking Page II. Drilling holes III. Installing expansion bolts 8.2.4 Adjusting Cabinet Feet 8.2.5 Combining Cabinets Page 8.2.6 Fixing Cabinets I. Installing anchor strips II. Installing insulating parts and fixing the anchor strips III. Fixing the retaining nuts of the anchor strips 8.2.7 Testing Insulation Page 8.3 Mounting Cabinets on the Antistatic Floor 8.3.1 Introduction to Racks Page III. Installing rack components 8.3.2 Introduction to Slide Rails 8.3.3 Installation Flow 8.3.4 Positioning Racks I. Determining where to install the cabinet II. Marking Page Page III. Drilling holes 8.3.5 Installing Racks I. Installing expansion tubes and nuts II. Adjusting rack height III. Installing and fixing racks 8.3.6 Installing Slide Rails I. Installing T-shape nuts II. Leveling and fixing rails 8.3.7 Installing Antistatic Floor Supports I. Installing floor pallet fixing brackets and slide rail brackets II. Installing the supports for the antistatic floor III. Fixing the front support and the side floor pallet fixing brackets 8.3.8 Leveling Cabinets I. Moving the cabinets to the position II. Leveling the cabinets III. Locking cabinet feet 8.3.9 Combining Cabinets Page 8.3.10 Fixing Cabinets I. Installing the T-shape nuts II. Installing anchor strips III. Installing insulating parts and fixing anchor strips IV. Fixing the retaining nuts of the anchor strips 8.3.11 Testing Insulation 8.3.12 Restoring the Floor