64Diagnosing Problems

2Return to the 3Com Wireless Infrastructure Device Manager and click Refresh.

3Select the device and click Configure to start a new configuration session and set its IP address.

Symptom

The Wireless Network Tree does not appear in the 3Com Wireless Infrastructure Device Manager window.

Solution

Verify that you are using the correct network adapter. In the device manager window, click Choose NIC. Select the network adapter for the network you want to scan, and click OK.

Symptom

The Access point has a yellow exclamation point (!) next to it in the Wireless Infrastructure Device Manager.

Solution

The Access Point is on a different subnet than the computer attempting to configure it. To recover from this situation and continue configuring the Access point:

1Close your browser.

2Return to the 3Com Wireless Infrastructure Device Manager and click Refresh.

3Select the device and click Configure to start a new configuration session.

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3Com 9550, 9150 manual Symptom