3M™ MicroTouch™ Display C1500SS Installation Guide

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CHAPTER 5

Maintenance and Troubleshooting

If you have a problem setting up or using your display, you may be able to solve it yourself. Before calling 3M Touch Systems, try the suggested actions that are appropriate to the problems you are experiencing with the display. You may also want to consult your video card user’s manual for additional troubleshooting advice.

Maintaining Your Touch Display

To maintain your display and keep your display operating at peak performance:

Keep your display and sensor clean

Adjust the display video controls. Refer to Chapter 4 for more information.

Do not install the display in a place where ventilation may be hindered. Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation.

Touch Sensor Care and Cleaning

The touch sensor requires very little maintenance. 3M Touch Systems recommends that you periodically clean the glass touch sensor surface.

Typically, an isopropyl alcohol and water solution ratio of 50:50 is the best cleaning agent for your touch sensor. You can also use straight isopropyl alcohol. In addition, 3M Touch Screen Cleaner CL680 has been tested and approved for this use. Be sure to follow solvent manufacturer's precautions and directions for use when using any solvents.

It is important to avoid using any caustic chemicals on the touch sensor. Do not use any vinegar-based solutions.

Always dampen the cloth and then clean the sensor. Be sure to spray the cleaning liquid onto the cloth, not the sensor, so that drips do not seep inside the display or stain the bezel.

Apply the cleaner with a soft, lint-free cloth. Avoid using gritty cloths.

Always handle the touch sensor with care. Do not pull on or stress flex tail.

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