22 | 3M™ MicroTouch™ Display C1500SS Installation Guide |
Display Installation Problems
No image displayed Is the display receiving power?
(blank screen) • Check that the computer’s power cable is connected properly and securely into a grounded electrical outlet.
•Check that the AC input jack is firmly plugged into the display.
•Check that the display’s power cable is connected properly and securely to an electrical outlet.
•Try using another power cable.
•Try using another electrical outlet.
Is the display receiving a valid video signal from the PC?
•Check that the computer is powered on.
•Check that the video cable is connected properly and securely to the display and the computer.
•Check that the LED on the rear of the unit is green.
•Check that no pins are bent in the video cable connector.
•Check that the video card is firmly seated in the card slot in your computer.
•Check that the video input from the video card falls within the refresh rate of the display. Refer to Table 1 for details.
•Check that your computer is using a supported display mode. Refer to Table 1 for details.
Is the display in Power Management mode?
•If the LED on the rear of the display is flashing orange/red, touch the screen, press any key on the keyboard, or move the mouse to restore operation.
Are the brightness and contrast settings too low?
| • | Use the display controls to adjust these values. |
Abnormal image | • | Check that the video input from the video card falls within the refresh |
|
| rate of the display. Refer to Table 1 for details. |
| • | Check that the video cable is connected properly and securely to the |
|
| display and the computer. |
Colors of image are | • | Check that the video cable is connected properly and securely to the |
abnormal | • | display and the computer. |
| Check that no pins are bent in the video cable connector. | |
Disturbances on the | • | The video display adjustments are incorrect. Refer to Chapter 4 for |
screen |
| adjusting procedures. |
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