3M™ MicroTouch™ Display C1500SS Installation Guide | 23 |
Troubleshooting the Touch Sensor
If you are experiencing problems with the touch sensor, check the following list of common installation errors.
Table 3. Common Touch Sensor Installation Issues
Common Installation | Possible Solutions |
Issues |
|
Touch sensor does not | • Review the installation procedures. Are all cables connected |
respond to touch | properly? |
| • After you installed Touch Software, did you restart your PC to |
| activate the touch sensor driver? |
| • Are the communication settings correct? Is the touch sensor |
| trying to use the same COM port or IRQ as another device (for |
| example, a mouse)? If so, a hardware device conflict will result |
| and the touch sensor will not work. |
Touch sensor is not | Calibrate the touch sensor for the current video resolution and |
accurate | operating system. |
Cursor does not follow | Calibrate the touch sensor for the current video resolution and |
finger movement or does | operating system. |
not reach the edges of the |
|
sensor |
|
Cursor is not located | • Open the touch sensor control panel and make sure all cursor |
directly underneath your | offsets (vertical, edge/horizontal) are turned off. |
finger | • Calibrate the touch sensor for the current video resolution and |
| operating system. |
Cursor is extremely jittery | Stabilize the cursor by adjusting the operating frequency of the touch |
or erratic | controller. |
Cursor lags finger | Lower the baud rate of the touch controller and the touch driver. |
Power Management
The C1500SS Display conforms to the Video Electronics Standards Association (VESA) Display Power Management Signaling (DPMS) standard. To benefit from power management, the display must be used in conjunction with a computer and video card that implements the VESA DPMS standard.
The PC automatically invokes the power management feature if you do not use the touch sensor, mouse, or keyboard for a
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