WARNING: DO NOT BY-PASSANY CONTROLS TO MAKE HEATER OPERATE. OPERATE ONLYAS WIRED FROM FACTORY.

TROUBLESHOOTING

For your safety, water heater service should be performed only by a qualified service technician.

Read the GENERAL SAFETY INFORMATION section first.

PROBLEM

 

 

POSSIBLE MALFUNCTION

SERVICE TO BE PERFORMED

 

 

 

1)

Blower will not run

 

 

 

 

 

A)

“ON/OFF” control switch turned off

Turn switch to the “ON” position.

 

 

B)

Blower unplugged

Plug blower back into 115 vac. outlet.

 

 

C)

No power at outlet

Repair service to outlet.

 

 

D)

“ON/OFF” switch defective

Replace switch.

 

 

 

E)

Control harness defective

Replace control harness.

 

 

F)

Blower motor defective

Replace blower and motor.

 

2)

Blower running, burner not on

Replace switch.

 

 

A)

Fan not running fast enough to close

Check for low voltage, less than 102 vac., have service

 

 

 

air switch contacts

checked and repaired.

 

 

 

 

 

If voltage is above 102 vac., make sure there is not more than

 

 

 

 

 

 

30 Equivalent feet of 3 inch pipe or85 equivalent feet of 4 inch

 

 

 

 

 

pipe installed or vent terminal blockage.

 

 

 

 

 

If at least 102 vac., less than 30 equivalent feet of 3 inch pipe

 

 

 

 

 

 

or 85 equivalent feet of 4 inch pipe and not terminal blockage,

 

 

 

 

 

replace blower.

 

 

B)

Air pressure switch defective

Replace switch.

 

 

C)

Gas valve defective

Replace gas valve.

 

 

D)

Control harness defective

Replace harness.

 

 

E)

Igniter defective

Replace igniter.

 

 

F)

Unit has completed three trials to light

Reset cycle by turning switch off and then back on. If unit

 

 

 

and failed

does not light in three trials, call an authorized A.O. Smith

 

 

 

 

 

service representative.

 

 

G)

Discharge air limit tripped

Verify dilution air openings are free of obstructions.

NOT ENOUGH OR

 

 

 

 

Make sure there is no more than 30 equivalent feet of 3 inch pipe or

 

 

 

 

85 equivalent feet of 4 inch pipe.

 

NO HOT WATER

 

 

 

 

 

 

 

 

Check for low voltage, less than 102 vac., have service

 

 

 

 

 

 

 

 

 

 

checked and repaired.

 

 

 

 

 

Make sure vent terminal is not blocked.

 

 

3)

Thermostat problems

 

 

 

 

 

A)

Thermostat set too low

Turn temperature control higher.

 

 

B)

Thermostat or ECO defective

Replace thermostat.

 

 

C)

High limit control circuit open

Replace.

 

4)

Others

 

 

 

 

 

A)

Heater undersized

Reduce hot water use.

 

 

 

B)

Low gas pressure

Contact an authorized A.O. Smith service representative.

 

 

C)

Incoming water is unusually cold

Allow more time for heater to re-heat.

 

 

D)

Leaking hot water pipes or fixtures

Have plumber check and repair leaks.

 

 

 

E)

Polarity reversed

Correct wiring

 

 

F)

Heater not grounded

Correct

 

 

A)

Blower does not run when heater fired

Take unit out of service immediately, call an authorized A.O.

 

VENT PIPE TOO HOT

 

 

 

 

Smith service representative.

 

B)

Not enough dilution air to mix with flue

Proper air circulation must be provided for combustion and

 

(ABOVE 170° F)

 

 

gases in “Tee”

dilution of flue temp. Refer to “INSTALLATION” section.

 

 

C)

Air in room too hot for mixing with flue gases

Room air to be used for dilution with combustion products in

 

 

 

 

 

flue should be less than 90°F.

 

 

D)

Wrong burner orifice

Install correct orifice.

YELLOW FLAME

 

A)

Dirt in burner ports

Turn off heater and gas, clean burner head.

 

B)

Combustion air path restricted

Clear area around heater and check under heater, remove

 

 

 

 

 

any debris under heater and in openings in bottom cover.

 

 

C)

Not enough room air for proper combustion

Refer to installation manual - Confined and Unconfined Space

 

 

 

 

 

statements on page 4 and 5 for required openings.

CONDENSATION

 

A)

Water on the floor under heater

See “CONDENSATION.”

 

 

 

 

 

Improperly sealed, hot or cold supply connections,

Turn off heater & water, repair unit.

WATER LEAKS

relief valve, drain valve or thermostat threads

 

 

 

 

Leakage from other appliances or water lines

Inspect other appliances near water heater.

 

 

Condensation of flue products

Refer to “CONDENSATION.”

LEAKING T&P VALVE

Thermal expansion in closed water system

Install thermal expansion tank (DO NOT plug T&P valve).

 

Improperly seated valve

Check relief valve for proper operation (DO NOT plug T&P valve).

HOT WATER ODORS OR COLOR

High sulfate or mineral content in water supply or

Drain and flush heater thoroughly, chlorinate, refill and flush

(RefertoCATHODICPROTECTION)

iron or sulfate reducing bacteria in water supply

again then chlorinate water supply.

HEATERLIGHTGOESOUT

Outlet polarity is reversed

Test polarity and correct.

IN 4-5 SECONDS

 

 

 

 

 

 

 

17

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A.O. Smith FPSH - 75 owner manual Troubleshooting

FPSH - 75 specifications

The A.O. Smith FPSH-75 is a prominent model in the lineup of water heaters offered by A.O. Smith, a company renowned for its innovative approach to water heating solutions. This residential water heater is designed to meet the demands for both efficiency and performance, making it a popular choice for households seeking reliable hot water supply.

One of the standout features of the FPSH-75 is its impressive 75-gallon capacity, which is suitable for larger households or properties that require high volumes of hot water. This feature ensures that multiple fixtures can be used simultaneously without the worry of running out of hot water. Additionally, the unit is equipped with a powerful heating element that provides rapid heating, making it efficient for quick recovery times even during peak usage.

The FPSH-75 utilizes advanced insulation technology to minimize heat loss, which enhances energy efficiency. This means that the water heater can maintain the desired water temperature while consuming less energy. As a result, homeowners can enjoy significant savings on their energy bills, all while benefiting from consistent hot water availability.

This model is also designed with user-friendly controls, allowing homeowners to set and adjust their water temperature preferences easily. The intuitive interface ensures that users can operate the unit without hassle, optimizing their water heating experience.

Safety is also a critical consideration in the design of the FPSH-75. It comes with built-in safety features, including a temperature and pressure relief valve, which helps prevent potential hazards associated with overheating and excessive pressure buildup. Moreover, the durable construction of the tank is engineered to withstand corrosion, extending the lifespan of the water heater.

Installation is made convenient with the FPSH-75, as it is compatible with various plumbing setups, making it adaptable for a range of home designs. The model has been certified for meeting the industry standards, ensuring reliability and peace of mind for end-users.

In summary, the A.O. Smith FPSH-75 is an exceptional water heating solution, ideal for families and homes needing robust hot water delivery. Its combination of high capacity, energy efficiency, user-friendly controls, and safety features make it a top contender among residential water heaters, ensuring that homeowners can enjoy comfort and convenience without compromise.