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Acer 370 series manual Troubleshooting tips

Models: 370 series

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52	3 Troubleshooting my computer

Troubleshooting tips

This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see “Error messages” on page 53. If the problem cannot be resolved, contact your dealer. See “Requesting service” on page 54.

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Acer 370 series manual Troubleshooting tips

Contents

TravelMate 370 series User’s guidePage First things first Your guidesBasic care and tips for using your computer Turning your computer on and offTaking care of your computer Taking care of your battery pack Taking care of your AC adapterCleaning and servicing Contents Troubleshooting my computer Appendix a Specifications Appendix B Notices IndexTravelMate Page TravelMate tour Front open viewDescription Getting to know your TravelMate Front view Left view Modem port Connects to a phone lineRight view Houses the computer’s hard diskRear view Bottom view Features PerformanceDisplay MultimediaConnectivity Human-centric design and ergonomicsExpansion Indicators Icon Function Description Using the keyboard Special keysLock keys Lock key DescriptionDesired access Num lock on Num lock off Embedded numeric keypadWindows keys Key DescriptionKeyboard Hot keys Hot key Icon Function DescriptionEnglish Euro symbol Click on Start, Settings, Control PanelEnglish Launch key Default application Launch KeysTouchpad Touchpad basicsFunction Left button Right Center Tap Button Buttons Storage Hard diskIeee 1394 Optical drive Ejecting the Ieee 1394 optical CD or DVD drive trayUsing software Playing DVD moviesRegion code Country or region Adjusting the volume AudioPower management Disconnecting from the desktop Moving around with your TravelMateMoving around Preparing the computerTaking the computer home What to bring to short meetingsWhat to bring to long meetings Setting up a home office What to bring with youSpecial considerations Traveling with the computer Traveling internationally with the computerSpecial considerations Using a computer security lock Using passwordsSecuring your computer Entering passwords Setting passwordsComputer Page Expanding through options Connectivity optionsFax/data modem Built-in network feature Fast infraredUniversal Serial Bus Ieee 1394 port PC Card slotInserting a PC Card Ejecting a PC CardUpgrade options Memory upgradeInstalling memory Using system utilities Click on Start, All Programs, then Notebook ManagerBios Utility Launch ManagerDisk to Disk Recovery Troubleshooting my Page Frequently-asked questions Nothing appears on the screenImage is not full-screen No audio is heard from the computer Keyboard does not respondInfrared port does not work Want to set up my location to use the internal modem Printer does not workTroubleshooting tips Error messages Error Messages Corrective ActionRequesting service International Travelers Warranty ITWBefore you call You are required to provide the following information Name English Specifications Page Microprocessor MemoryData storage Display and videoWeight and dimensions PortsEnvironment Power SystemOptions English Appendix B This appendix lists the general notices of your computer FCC notice Use conditionsModem notices Remarque à l’intention des utilisateurs canadiensTBR Important safety instructions Laser compliance statement Lithium battery statement VarningLCD pixel statement Macrovision copyright protection noticeTick notice Regulatory InformationCanada Industry Canada IC Europe EU Declaration of ConformityUSA Federal Communications Commission FCC Exposure to Radio Frequency RadiationEnglish Index Types