Troubleshooting

WARNING

Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to remedy a problem by following these hints, consult your dealer or Philips for help.

Problem

Solution

 

 

No power.

The message “IS TVON?” appears on the display panel.

The recorder does not respond.

Remote control does not work.

No picture.

No sound.

SAT (satellite) recording does not occur.

Press the STANDBY-ON button on the front of the recorder to turn on the system.

Make sure the AC outlet has power.

The recorder will not operate until you complete the basic installation. Read chapter “Step3: Installation and Set-up” for details.

There is a technical problem. Disconnect the recorder from the power outlet for 30 seconds, then connect again. If the recorder still will not operate, then reset it to the default factory settings:

1)Disconnect the recorder from the power outlet.

2)Press and hold down STANDBY-ON button on the front of the recorder while reconnecting to the power outlet.

3)Release STANDBY-ON button when “IS TVON?” appears on the display. All the information stored in the memory (programmes, time) will be cleared. You may need to reset the recorder settings after completing the basic installation.

Aim the remote control directly at the sensor on the front of

the recorder (not towards TV). If the recorder receives a signal from the remote control, the icon D will appear on the display.

Remove any obstacles between the recorder and remote control.

Batteries are weak. Replace the batteries.

Turn on your TV and set to the correct Video In channel for the recorder. You may go to Channel 1 on your TV, then press the channel down button on your TV’s remote control until you see the TV programme.

Check the video connection between the recorder and the TV.

Check the recorder audio connection. Read chapter “Basic Recorder Connections - Connecting the audio cables” for details.

Set the Analogue output or Digital output correctly, based on the device you have connected to the recorder. Read chapter “Setup Menu Options - Sound settings” for details.

Check the { Low Power Standby } option is set to ‘Off’ in the { Feature } setting.

Check the { SAT record } option is set to ‘On’ in the { Recording } setting.

Make sure that the Satellite Receiver is connected to the EXT 2 AUX-1/O scart socket.

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Philips DVDR5330H, DVDR3300H, DVDR3330H manual Troubleshooting, No power