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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 46.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages

Corrective action

 

 

CMOS battery bad

Contact your dealer or an authorized service center.

 

 

CMOS checksum error

Contact your dealer or an authorized service center.

 

 

Disk boot failure

Insert a system (bootable) disk into the floppy drive

 

(A:), then press <Enter> to reboot.

 

 

Equipment

Press <F2> (during POST) to enter the BIOS utility,

configuration error

then press Exit in the BIOS utility to reboot.

 

 

Hard disk 0 error

Contact your dealer or an authorized service center.

 

 

Hard disk 0 extended

Contact your dealer or an authorized service center.

type error

 

 

 

I/O parity error

Contact your dealer or an authorized service center.

 

 

Keyboard error or no

Contact your dealer or an authorized service center.

keyboard connected

 

 

 

Keyboard interface

Contact your dealer or an authorized service center.

error

 

 

 

Memory size mismatch

Press <F2> (during POST) to enter the BIOS utility,

 

then press Exit in the BIOS utility to reboot.

 

 

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Acer 4720 Series, 4320 Series manual Troubleshooting tips, Error messages Corrective action

4320 Series, 4720 Series specifications

The Acer 4720 and 4320 Series laptops represent a blend of performance, portability, and affordability, making them popular choices for students and professionals alike. Released in the mid-2000s, these models were targeted towards users who required reliable computing power for daily tasks, including web browsing, document editing, and multimedia consumption.

The Acer 4720 Series is characterized by its robust performance capabilities, powered by Intel Core processors. These processors provide ample speed and responsiveness for multitasking. The 15.4-inch display offers a balanced resolution that caters to both work and entertainment, and it features Acer's CrystalBrite technology, which enhances color vibrancy and clarity, making images and videos appear more vivid.

On the other hand, the 4320 Series, a slightly more budget-friendly option, shares some similar features but comes with a 14.1-inch display. This smaller form factor makes the 4320 Series a highly portable option for users on the go. It is equipped with AMD processors, providing sufficient power for everyday tasks and decent graphical capabilities, thanks to integrated graphics.

Both series boast a comfortable keyboard and a responsive touchpad, crucial for prolonged use without discomfort. The battery life is commendable, allowing users to work on the move without constantly searching for power outlets. Additionally, the laptops come equipped with multiple USB ports, HDMI output, and card readers, enhancing connectivity options.

In terms of storage, both series typically offer a range of HDD options, providing flexibility for users needing more space for files, applications, and multimedia. The laptops also feature onboard speakers and a webcam, essential for video conferencing and casual multimedia use.

Acer's commitment to build quality is evident in these series, offering durable chassis that withstand the rigors of daily use. The 4720 and 4320 Series laptops also come pre-installed with Windows operating systems, granting users immediate access to essential productivity applications.

In summary, the Acer 4720 and 4320 Series laptops are solid choices for those in need of reliable computing tools that combine functionality and portability. With their well-rounded specifications and user-friendly features, these laptops continue to hold value even in today’s competitive market.