Samsung UE110S9STXZG manual Troubleshooting

Models: UE110S9STXZG

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Troubleshooting

If you have any questions about the TV, first refer to the Troubleshooting list below. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

Issues

Solutions and Explanations

 

 

The TV won’t turn on.

Make sure the AC power cord is securely plugged

 

into the wall outlet and the TV.

 

Make sure the wall outlet is working.

 

Try pressing the P button on the TV to make sure the

 

problem is not the remote. If the TV turns on, refer to

 

the “Remote control does not work” item below.

 

 

There is no picture/video.

Check the cable connections. Remove and reconnect

 

all cables connected to the TV and external devices.

 

Set the video outputs of your external devices (Cable/

 

Sat Box, DVD, Blu-ray etc) to match the TV's input

 

connections. For example, if the output of an external

 

device is HDMI, it should be connected to an HDMI

 

input on the TV.

 

Make sure your connected devices are powered on.

 

Be sure to select the correct input source.

 

Reboot the connected device by unplugging it, and

 

then reconnecting the device’s power cable.

 

 

Issues

Solutions and Explanations

 

 

The remote control does not work.

Replace the remote control batteries. Make sure the

 

batteries are installed with their polarities (+/–) in the

 

correct direction.

 

Clean the sensor’s transmission window on the

 

remote.

 

Try pointing the remote directly at the TV from 1.5 ~

 

1.8 m away.

 

 

The remote control of the cable/

Programme the Cable/Set remote control to operate

set top box doesn’t turn the TV on

the TV. Refer to the Cable/Set-Top-Box user manual

or off or adjust the volume.

for the SAMSUNG TV code.

 

 

-- This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. There may, however be a few bright or dark pixels. These pixels will have no impact on the performance of the product.

-- To keep your TV running optimally upgrade to the latest firmware on the Samsung website via the USB device USB (Samsung.com > Support > Downloads).

-- Some of the pictures and functions above are available for specific models only.

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Samsung UE110S9STXZG manual Troubleshooting