What is Remote Support?

Samsung’s Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

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Diagnose your TV

Adjust your TV settings

Perform a factory reset for your TV

Install recommended firmware updates

How Does it Work?

Having a Samsung Tech remotely service your TV is really pretty simple

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section.

3.Select Remote Management and Provide the Pin# to the agent.

4.The agent will then access your TV. That's it!

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Samsung UE110S9STXZG manual What is Remote Support?, How Does it Work?